Office Administrator / Customer Service Representative
About The Position
AUTO 360 Garage in Daly City, CA is calling all administrative go-getters to apply to join our amazing team as a full-time Office Administrator / Customer Service Representative! We are an established auto company with a great team of people that works hard and has fun in a supportive work environment. We pay our Office Administrators / Customer Service Representatives a competitive wage of $28 - $36/hour, depending on experience. Our team also enjoys great benefits, including a benefits package, somewhat flexible schedules, stability, a respectful team, and opportunities for growth. As automotive experts, we provide honest car repairs, collision work, and bodywork. With a team of excellent office workers and top-notch service technicians, we're ready to get each customer back on the road. Our technology is also excellent and helps us provide the best experience possible for our clients. We know that getting into accidents is no fun and that dealing with all the aftermath, such as fixing the car, is no fun either. With a rich history beginning in 1963, we strive to make our customers' lives easier by applying processes we've learned over the years to ensure precision and perfection. We have been able to provide great services for years by treating our team fairly and like family. Our staff is our most prized possession and we're committed to making sure they are taken care of. We want our team to be safe and happy, so we offer them amazing benefits and a supportive environment!
Requirements
- Customer service experience (1+ years of experience is preferred, but we will train)
Nice To Haves
- Bilingual is preferred (Spanish and English)
- Automotive experience would be a plus!
Responsibilities
- Provide customer support by handling requests over the phone or in person
- Be professional and kind to clients as you handle their concerns or questions
- Manage our schedule by booking appointments and reviewing upcoming arrangements
- Make sure that our time is well organized and distributed so we can smoothly take in cars and customers as needed
- Work closely with an estimator at times
Benefits
- benefits package
- somewhat flexible schedules
- stability
- a respectful team
- opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
