Office Administrator and Scheduling Coordinator - Landover, MD (Hubbard Rd.)

WeDriveU•Landover, MD

About The Position

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Position Overview: WeDriveU is seeking a highly organized and detail driven Office Administrator and Scheduling Coordinator to support daily para-transit operations in the Landover region. This role manages all scheduling activity, produces workforce reports, maintains driver hour accuracy and supports the site with administrative leadership. The position plays a key role in staffing alignment, planning, attendance tracking and communication across the location. It ensures the operation has the right people in the right place at the right time while maintaining strong documentation and compliance.

Requirements

High school diploma or equivalent required
Strong attention to detail, organization and follow through
Effective communication and customer service skills
Ability to work with data, reports and operational metrics
Proficiency with Google Suite, Microsoft Office and scheduling or dispatch software
Ability to manage multiple priorities in a fast paced environment
Knowledge of DOT, ADA and para transit operations is preferred

Nice To Haves

Experience with scheduling, workforce planning or operations coordination
Understanding of safety standards and regulatory requirements
Ability to support onboarding, training and administrative processes
Commercial Driver’s License Class B with passenger endorsement is a plus

Responsibilities

Build and maintain weekly and daily driver schedules that reflect service needs, route requirements and operational priorities
Monitor live staffing conditions and adjust schedules proactively to cover call outs, gaps or changes in service
Track attendance, sick leave, vacation requests and ensure all documentation is accurate and current
Produce daily, weekly and monthly workforce reports including driver hours, overtime exposure, attendance trends and staffing forecasts
Review driver working hours for accuracy and compliance with DOT, contractual and internal requirements
Maintain accurate driver files, certifications, renewals and training records
Support onboarding activities by coordinating schedules, gathering documents and tracking completion of training hours
Partner with dispatch and operations leadership to manage real time staffing needs and operational adjustments
Respond to schedule conflicts, shortages or issues that impact service delivery
Coordinate communication with drivers regarding updates, schedules, notices and operational information
Create and maintain trackers, templates and dashboards that improve visibility into site performance
Support the General Manager with operational reporting, planning and daily oversight
Assist with routine audits and compliance reviews tied to DOT, ADA and internal policies
Serve as the administrative lead for the site by managing documents, organizing files and supporting procurement
Promote a strong safety culture and ensure adherence to all company policies and procedures