Office Administrator and Dispatch Assistant

Shine of Peoria•Morton, IL

13d

About The Position

Reporting to the General Manager, this role is a major boost to our growing team. You’ll become a representative of Shine, solidifying a top-tier experience for anyone who comes in contact with the business. You will work with customers to arrange schedules, carry out communication plans, and provide assistance. This role has some flexibility in structure. In-office work and onsite in the field are both valuable in the efficiency of our team. Your availability, expertise, and preferences will all help determine what is asked of you. As our team and business impact have grown, there is a need for administrative help, especially in our busy seasons of late springtime and late fall. Locally, we opened in 2023, and have been serving many homes and businesses since then with excellence. Nationally, Shine is a home services franchise company with over 60 locations across the country, so there are opportunities to grow in the Shine family. Shine is a window cleaning, pressure washing, gutter cleaning and house washing company. We also offer lighting services, including professional holiday lighting and decorating. Shine prides itself on its five core values: excellence, positive energy, serving, safety and fun. We are committed to our vision to create a brighter world – and we do this by being a light in our communities we serve. This is a people business – and we love people. We value our teams who work hard everyday to live our values, and we value our customers who put the trust of their home or business in us. We choose to be a different company by investing in our people and letting them Shine.

Requirements

Whether you have no experience at all, have already served in a similar role, or are a window cleaning expert, we are looking for those who display strong character, work ethic, and are driven to be the best!
You bring a smile and a heart for learning and the Shine business will work very well for you.

Responsibilities

Responding to emails, phone calls and voicemails from customers
Estimating projects
Outside and inside sales
Scheduling jobs
Communicating with staff throughout the day
Daily/weekly/monthly planning
Meeting with customers at homes and businesses
Keeping a clean and orderly warehouse and office
Maintaining a safe work environment
Living out the core values

Benefits

Competitive salary
Flexible schedule
Free uniforms
Training & development
Fair pay and treatment as a member of a valued team.
Opportunity for varied and increased hours to fit your schedule and the needs of the business.
Paid holidays are available for full time employees.
Work comfortably while professionally. Shine uniform will be provided to you for free, as well as any equipment you need.
Company vehicles are available for any company use, so there will be no travel expense to you outside of your daily commute.
An incredible Shine culture that models the five core values we hold true.