Office Administrative Manager (75126)
About The Position
Voted a best place to work in 5280 by our employees….Join the largest, private, allergy and asthma practice in the Rocky Mountain Region and enjoy a fast-paced, patient-focused, friendly and fun atmosphere. We have been treating adult and pediatric patients for over 51 years who suffer with allergies, asthma and immunology-related illnesses. Position Purpose: Reporting to the Clinic Manager, this full-time position is responsible for the management of the front office while assuring patient satisfaction by working as a team member with the front office personnel and partnering with back-office personnel.
Requirements
- Graduate of accredited Medical Administrative School or combination of experience & education.
- Minimum of 3 years medical office experience.
- Minimum of 3 years in a supervisory role or combination of experience & education.
- Strong attention to detail; strong communication skills with the management team and all personnel and patients.
- Demonstrated ability to set a professional example, be flexible and office responsible.
- HepB, CPR
Responsibilities
- Coordinates office schedules for providers; manages staff schedules and personnel performance; performs daily troubleshooting of schedules with patients, staff, and providers.
- Reviews daily MD/APP schedules to evaluate flow; patient flow/staffing needs; coordinates staffing issues with the Clinic Manager.
- Analyzes budget expenses relating to personnel, equipment, supplies, etc.
- Assures the highest standards of customer service are met by all team members.
- Assures patient satisfaction by working as a team member with all personnel.
- Demonstrates accuracy in recording all pertinent information in patient EMR.
- Demonstrates knowledge of management and leadership in carrying out office policies and procedures.
- Reviews and approve employee timecards, PTO, etc.
- Attends Supervisory meetings.
- Schedules monthly meetings for clinic management (CM, OAM, and all clinic providers), and monthly staff meetings; sets agenda items, takes minutes and follows up on items pertaining to the front office.
- Works with the Patient Finance Office to assure compliance with all billing policies and procedures; educates and trains front office staff on policies and procedures.
- Demonstrates ability to perform proficiently as an Office Assistant; may cross train to the back office and/or immunotherapy injection desk.
- Demonstrates flexibility and professionalism; maintains open communication and a team-oriented work environment with all departments.
- Supervises hourly staff before clinic opens, during clinic hours and after clinic hours close.
- Manages Saturday clinic schedule for staff
- Takes initiative and is a self-starter.
- Ensures OSHA and HIPAA Compliancy.
- Other duties as deemed necessary.
- Responsibilities are subject to change based on the company need.
Benefits
- Medical (100% paid for employee for HDHP/HSA)
- dental (100% paid for employee for DHMO or 50% for PPO)
- flex spending accounts
- health savings accounts
- life insurance
- supplemental life insurance
- AD&D
- LTD
- EAP
- 401(k) plus company match
- profit sharing
- incentive plan
- tuition reimbursement and 4 day work week
- No nights, no holidays, possibly in rotation for 1 Saturday (half-day) per month depending on location.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
