OEM Technical Sales

RenogyElkhart, IN
2d

About The Position

Renogy aims to become a global leader of independent clean energy solutions. We are seeking and empowering talents to build a team of world-class product innovation and development by fully leveraging clean energy ecosystem to better engage with customers to drive clean energy love and product innovation. Our goal is to empower sustainable living and energy independence by developing the world's most plug & play renewable energy products for mobile living (off-grid), home energy storage and industry applications. Position Overview: We are currently seeking an enthusiastic and technically skilled OEM Technical Sales Specialist to support and develop relationships with OEM customers, primarily within the RV and mobile energy industries. The primary objective of this role is to provide hands-on technical sales support, troubleshoot product and system issues, and assist OEM customers in selecting and implementing renewable energy solutions. This position requires a strong understanding of renewable energy technologies, the ability to communicate technical information clearly, and close collaboration with sales, engineering, and overseas manufacturing teams. This is a non-managerial, individual contributor role and will be a key position supporting Renogy's continued growth into new OEM markets and channels.

Requirements

  • Bachelor's degree (BA/BS) preferred (or equivalent experience)
  • 2+ years of experience in technical sales, OEM support, technical support, or related roles
  • Strong technical aptitude with working knowledge of renewable energy systems, including solar, energy storage, and inverters
  • Experience working cross-functionally with engineering, quality, operations, and supply chain teams
  • Familiarity with RV industry standards, RVIA compliance, or willingness to learn regulatory requirements
  • CRM experience required; NetSuite CRM experience strongly preferred
  • Excellent communication skills, including the ability to convey technical information to non-technical clients.
  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Strong presentation, written and verbal skills.
  • Strong organizational skills and ability to manage multiple tasks and priorities

Nice To Haves

  • Fluent in Mandarin Chinese preferred

Responsibilities

  • Serve as a technical liaison between OEM customers and internal teams including Sales, Engineering, Quality, Supply Chain, and Operations
  • Maintain a regular on-site presence at OEM customer facilities to support technical needs, installations, and troubleshooting
  • Provide technical sales support to OEM customers throughout the pre- and post-sales process
  • Assist Account Managers and OEM Business Unit teams with technical product knowledge, system design, and troubleshooting
  • Support customer meetings by clearly explaining product features, specifications, and system capabilities
  • Troubleshoot technical and system-level issues, including inverter connections, electrical integration, and compatibility concerns
  • Translate customer requirements into accurate product recommendations, appropriate solutions and technical documentation
  • Communicate customer product issues, feedback, and improvement opportunities to internal engineering and quality teams
  • Support quoting and order accuracy by validating technical specifications
  • Participate in gathering continuous technical feedback from OEM customers
  • Represent Renogy at assigned trade shows, customer meetings, and industry events
  • Coordinate technical questions and requirements with overseas manufacturing partners, including Mandarin communication as needed
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