OEM Account Manager

MGS INCORPORATED•East Cocalico Township, PA

About The Position

MGS, Incorporated is seeking a driven and customer-focused OEM Account Manager to join our Sales team. In this role, you’ll serve as the primary point of contact for assigned OEM customers—building trusted relationships, identifying growth opportunities, and driving profitable sales. The Account Manager is a tactical sales role responsible for driving revenue growth exclusively through MGS’s existing customer base. Success is built on cultivating deep, trust-based partnerships, making this role the customer’s primary point of contact and essential advocate. The Account Manager serves as the direct conduit, requiring sufficient knowledge of MGS’s capabilities, an ability to manage multiple high-priority requirements, and the skill to thrive in a fast-paced environment The ideal candidate is customer-focused, technically curious, and comfortable managing complex sales cycles. If you enjoy consultative selling, working cross-functionally, and managing complex customer relationships, this role offers a great opportunity to make a measurable impact. At MGS, we believe strong customer relationships, accountability, and teamwork drive our success. We’re committed to fostering a professional, supportive environment where employees can grow and make a meaningful impact. Long-term customer relationships Collaborative, team-based sales culture High visibility role with measurable impact on business growth At MGS we have built our business around providing the ultimate customer experience. The sense of accomplishment that comes from knowing our customers are satisfied is our key motivation and what drives our success and keeps our customers coming back. The secret to that model is our employees, and we pride ourselves in our vast collection of knowledge and application expertise on our team. Our people and our dedication to customer service are what have enabled our achievements, and we strive to share that success back with our employees. Through tools like our profit-sharing program and our benefit plans, we are focused on rewarding results and ensuring employee well-being. As we look to the future our commitment to top-notch talent remains paramount. If you’re interested in joining our growing team, apply today.

Requirements

Bachelor’s degree in a technical discipline or business from an accredited college or university
Prior experience in OEM account management in manufacturing industry, preferred
Strong customer service and relationship-building skills
Effective presentation skills, able to clearly communicate with people at all levels of the organization and with customers/prospects, excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite and ERP systems (we use Epicor/Kinetic)
Ability to read and understand engineering drawings
Strong organization, time management, and problem-solving skills
Valid driver’s license required
Regional travel with occasional air travel

Nice To Haves

Prior experience in OEM account management in manufacturing industry, preferred

Responsibilities

Develop a trusted advisor relationship with customers by providing excellent service and support.
In conjunction with the Division Manager and Business Development Manager, prospect, qualify and capture new customers and opportunities within your region.
Identify growth opportunities within current customers.
Maintain and build sales according to divisional strategies and goals.
Monitor and maintain gross margin percentage according to divisional goals.
Provide quotes in appropriate format as needed, in a timely fashion.
Lead and participate in multiple Project Management duties as directed.
Follow and support division strategies to achieve divisional goals.
Host and meet with customers regularly to ensure proper understanding of applications and opportunities along with the delivery of quotes and sales proposals, occasional travel is required.
Communicate and work effectively with OEM team, other MGS teams and external teams as needed.
Performs contract review and communicates with Sales Support to process purchase orders.
Review account receivable for past due invoices, address outstanding invoices with customer for resolution.