About The Position

Under the general direction of the Executive Director of Office of Equity and Inclusion, the Operations and Compliance Specialist independently coordinates, analyzes, and supports the administrative and program operations of the Office of Equity and Inclusion (OEI). The incumbent is responsible for operational systems and front office functions; confidential case management records administration; compliance training coordination and reporting; office communications and outreach coordination; and provides lead work direction to student employees. The position requires independent judgment; interpretation and application of university/CSU policies and procedures; maintenance of confidential records; development and improvement of administrative and tracking systems; and preparation of audits, summaries, and reports to support OEI leadership in meeting operational and compliance requirements.

Requirements

  • A bachelor's degree and at least 2 years of administrative work experience with Title IX involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Knowledge of: Principles and practices of administrative analysis, including data collection, evaluation, and reporting methods
  • Knowledge of: Program coordination and operational workflow development
  • Knowledge of: Records management standards and confidentiality requirements for sensitive information
  • Knowledge of: Applicable university and CSU policies, procedures, and compliance requirements
  • Knowledge of: Basic fiscal tracking and internal control practices
  • Knowledge of: Training compliance monitoring and reporting practices
  • Knowledge of: Office communication standards and stakeholder engagement principles
  • Ability to: Analyze administrative and program data; identify trends, discrepancies, and compliance gaps; and recommend corrective actions
  • Ability to: Develop, document, evaluate, and improve administrative procedures and operational systems
  • Ability to: Interpret and apply university and CSU policies and procedural guidelines
  • Ability to: Exercise independent judgment in prioritizing work and resolving operational issues
  • Ability to: Maintain and safeguard highly confidential and sensitive information
  • Ability to: Prepare clear, concise reports, summaries, and correspondence
  • Ability to: Coordinate multiple workflows with accuracy and attention to detail
  • Ability to: Provide lead work direction, training, and procedural guidance to student employees
  • Ability to: Communicate effectively with diverse stakeholders, including administrators, faculty, staff, students, and system-level partners
  • Ability to: Utilize case management systems, databases, spreadsheets, and standard office software to track and analyze information

Nice To Haves

  • Experience supporting compliance-related programs (e.g., Title IX, discrimination/harassment prevention, regulatory training, audit tracking, or policy implementation).

Responsibilities

  • Administrative Operations and Systems Management
  • Confidential Case Management Systems and Records Administration
  • Compliance Training Program Coordination, Auditing, and Reporting
  • Strategic Communications, Office Environment, and Outreach Coordination
  • Intake Coordination, Lead Work Direction, and Program Support

Benefits

  • The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance.
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