Occupancy Clerk

RHF (Retirement Housing Foundation)•Los Angeles, CA

47d•$21 - $21•Onsite

About The Position

The Occupancy Clerk at Angelus Plaza, is responsible for supporting the property management team with leasing administration, compliance documentation, and occupancy processes to ensure the community maintains full compliance with HUD, LIHTC (Tax Credit), and other affordable housing program regulations. This position plays a critical role in maintaining accurate resident files, processing certifications, monitoring vacancies, and supporting overall occupancy goals.

Requirements

High school diploma or equivalent required.
1–3 years of experience in affordable housing, property management, or administrative support preferred.
Experience with HUD, Section 8, Tax Credit (LIHTC), or other subsidized housing programs strongly preferred.
Working knowledge of HUD and/or LIHTC compliance requirements.
Understanding of Fair Housing laws and confidentiality standards.
Strong organizational skills and attention to detail.
Ability to manage multiple deadlines and priorities.
Proficient in Microsoft Office (Word, Excel, Outlook).
Strong written and verbal communication skills.
Detail-oriented and compliance-driven
Strong documentation and file management skills
Professional and compassionate resident interaction
Ability to maintain confidentiality
Team-oriented with strong follow-through
Ability to lift up to 15 pounds.
Ability to sit, stand, and walk as needed throughout the workday.

Nice To Haves

Experience with property management software (Yardi, OneSite, RealPage, etc.) preferred.

Responsibilities

Assist with processing new move-ins, transfers, and move-outs.
Prepare and process lease agreements and required addenda.
Maintain accurate waiting lists in accordance with HUD and Fair Housing regulations.
Coordinate unit assignments based on eligibility and availability.
Support unit inspections and move-in/move-out documentation.
Collect and review income and asset documentation for eligibility determination.
Process annual and interim recertifications in accordance with HUD and/or LIHTC guidelines.
Ensure resident files are complete, accurate, and audit-ready.
Enter certification data into property management software systems.
Monitor compliance deadlines and provide reminders to residents and staff.
Maintain organized resident files (electronic and paper).
Ensure timely data entry and record updates.
Generate occupancy, vacancy, and compliance reports as requested.
Assist during internal and external audits or compliance reviews.
Serve as a point of contact for residents regarding occupancy and certification questions.
Provide clear explanations of required documentation and program guidelines.
Maintain professional, courteous, and respectful communication at all times.
Answer phones and assist with front office coverage as needed.
Support rent collection tracking and delinquency documentation.
Assist with correspondence, notices, and required compliance letters.
Perform other administrative duties as assigned.