Nuuly Senior Business Analyst

Nuuly•Philadelphia, PA

About The Position

Nuuly is seeking a Senior Business Systems Analyst to join the CX (Customer Experience) Rental team within Nuuly's Product & Technology organization. Reporting to the Delivery Manager, the Senior BSA will be the primary requirements author for a cross-functional delivery team of services engineers, front-end (web) developers, and iOS developers. You will partner closely with Product Management, Engineering, UX, and QA to translate business needs and solution designs into detailed, implementable technical specifications and drive that work through sprint execution. This is a multi-disciplinary role that spans business systems analysis, technical specification authoring, QA coordination, and agile delivery facilitation.

Requirements

3–5 years of experience in a business systems analyst, technical business analyst, or similar role working embedded within software engineering teams
Demonstrated experience writing detailed technical specifications and acceptance criteria that engineers build from directly
Deep familiarity with Agile/Scrum delivery, with hands-on experience shaping sprint content, managing backlogs, and facilitating team execution
Experience working across multiple engineering disciplines (front-end, back-end/services, mobile, QA) within the same delivery team
Understanding of web and mobile application architecture, including APIs, databases, and how front-end and back-end systems interact
Experience coordinating between engineering, design/UX, product, and QA stakeholders
Expert knowledge of Jira, including JQL queries, epic/feature management, and sprint administration
Proficiency with Confluence or similar documentation platforms
Ability to read and understand API documentation, system architecture diagrams, and technical solution designs
Ability to query databases using SQL for data validation and investigation
Ability to read and understand JSON, interact with APIs using tools such as Postman
Experience comparing implemented UI against design specifications and articulating visual discrepancies in precise, actionable terms
Practical experience using Large Language Models (ChatGPT, Claude, etc.) for work tasks
Understanding of prompt engineering and how to provide effective context to AI tools
Familiarity with structured AI guidance methods (system prompts, rules files, agent configurations)
Knowledge of AI tool integration concepts (MCP, connectors, agentic workflows)
Ability to identify opportunities where AI can drive efficiency improvements

Nice To Haves

Familiarity with CMS platforms (e.g., Contentful), feature flag systems (e.g., Harness, LaunchDarkly), or A/B testing tooling is a plus
E-commerce or subscription business domain experience is a plus

Responsibilities

writing detailed technical specifications and acceptance criteria that engineers build from directly
shaping sprint content
managing backlogs
facilitating team execution
coordinating between engineering, design/UX, product, and QA stakeholders