Nutrition Program Coordinator

Revitalize CDC•Springfield, MA

9h•$47,000•Hybrid

About The Position

The Program Coordinator will work in our MassHealth Health Related Social Needs (HRSN) Nutrition Program and is responsible for assisting in the coordination of the administrative and operational services/systems of the program in conjunction with Nutrition Manager and support staff. The HRSN Nutrition Program partners with Accountable Care Organizations (ACOs) Baystate & Health New England’s BeHealthy, WellSense, and Community Care Cooperative to provide healthy grocery boxes, food vouchers, and nutrition education to low-income clients. The position offers the opportunity to support the mission of a dynamic, fast-paced team-based environment. The successful candidate will work well in a busy, self-motivated environment that requires a high level of organization with attention to detail and a proficiency in multitasking and prioritizing tasks, as well as strong communication skills. This is a full-time position that reports to the Senior Manager of the Nutrition Program. Salary commences at $47,000 with 15 paid holidays per year, generous paid time off, medical, dental, life insurance & 401k benefits. We are located at 240 Cadwell Drive, Springfield, MA. This is a hybrid remote/in office position and requires evening and weekend availability and travel in Western and Central Mass area. (In person required for delivery days: 7:00-3:00 shift)

Requirements

Ability to gather data, compile information, and prepare reports. Ability to communicate effectively both orally & in writing.
Skill in organizing the administrative function.
Working knowledge of Microsoft Office programs, Google Workplace, PC or Mac and internet browsers.
Organized, able to work under pressure, enthusiastic, energetic, flexible.
Must be able to lift 20-30 lbs without assistance.
Excellent customer service skills.
Bilingual (Spanish) required.
Ability to think creatively with excellent problem-solving skills and share ideas.
Willingness to be flexible, adaptable and work as a team with clients, volunteers and staff.
Support other programs and staff as needed.
Other responsibilities as assigned.
Sensitivity to cultural diversity and the needs of individuals with low-incomes.
Possess personal qualities and the ability to relate well with families, staff, outside agencies and the community
Positive and can-do attitude; Willingness to learn, attend new and continuing education classes in order to grow.
Ability to pay close and accurate attention to details.
Ability to take initiative and work in a fast-paced and sometimes demanding work environment.
Represent the organization in a professional manner.
This position will be assigned duties that require the operation of a motor vehicle. The incumbent must maintain access to a motor vehicle and possess a motor vehicle operator’s license valid in the State of Massachusetts with proof of insurance. The position also requires proof of COVID-19 and seasonal flu vaccinations.

Responsibilities

Verifies that each participant has current insurance coverage the day of any service.
Prepares delivery assignment sheets and food box labels
Supervises delivery of food boxes from the vendor and ensures order is accurate, labels each box
Communicates with intake coordinator to prepare supplies for delivery and assigns to delivery driver
Serves as point of contact for drivers when they are out on route and when they return
Completes reminder calls for next delivery day
Communicates with assistant manager to confirm delivery of groceries and supplies
Monitors orders that are not able to be delivered, rescheduling, re-allocating to another client with guidance from senior manager or assistant manager, coordination of donations if necessary.
Assists Intake coordinator with completing intakes and ordering of supplies as needed.
Act in accordance with standards of excellence at all times including maintaining professional ethics, boundaries and client confidentiality.
Maintain information in a confidential manner regarding all staff.
Maintain open communication, both written and verbal with the Operations Director and other managers.
Collaborate with other community based and health care organizations as needed to advance the mission.
Performs miscellaneous job-related duties as assigned.