Nursing Operations Manager

Soleo Health•Dublin, OH

1d•Hybrid

About The Position

Soleo Health is seeking a Nursing Operations Manager, Provider Services in Dublin, OH. Join us in Simplifying Complex care! The Nursing Operations Manager, Provider Services is responsible for overseeing the operational and clinical nursing services within managed and affiliated provider locations. This role combines clinical expertise with strategic operational management to ensure high-quality patient care, operational efficiency, regulatory compliance, and team collaboration.

Requirements

Graduate of an accredited school of nursing; Bachelor’s in Nursing (BSN) preferred
Current RN licensure in good standing as required by the state(s) of practice (will require multiple individual state licenses)
Minimum of 5 years in nursing practice within relevant fields such as home infusion, specialty infusion, or critical care, with a minimum of 2 years in an operations or management role.
Strong knowledge of healthcare operations, EHR and IT interfaces.
Excellent written and verbal communication, with proficiency in MS Office (Word, Excel, PowerPoint).
Ability to manage multiple complex projects in a fast-paced clinical environment

Nice To Haves

IgNS certification preferred, but not required
Advanced certifications (e.g., CRNI, IgCN) are a plus.

Responsibilities

Manages direct and indirect skilled nursing care to patients. Such provisions of care include but are not limited to: Patient assessment, clinical and environmental Patient and caregiver teaching Skilled nursing care Implementation of physician orders Monitoring patient response Response to emergency patient needs Psychosocial support
Collaborate with the Senior Nurse Manager to plan, organize, and execute clinical and operational activities that align with organizational goals and strategic initiatives.
Responsible for direct training and onboarding of clinical staff as directed by the Senior Nurse Manager.
Assures that departmental staff complete orientation, maintain clinical competence, participate in continuing education, receive counseling, and are evaluated in a timely manner.
Assist with interviewing and hiring of nursing staff as requested by the Senior Nurse Manager.
Assist with designing and revising instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, and auditing tools.
Assess client needs on an on-going basis and work with the Senior Nurse Manager to ensure the client needs are handled efficiently.
Respond to inquiries and assistance requests from the Virtis team members.
Work with the procurement, billing and clinical teams as needed to assist with inventory reconciliations.
Coordination of patient care including denial support during the Intake process.
Manage clinical nursing staff as directed by the Senior Nurse Manager.
Foster a team attitude between clients and Virtis Health departments.
Embrace all company strategic objectives, policies, and procedures, AIC standards, accreditation standards and other appropriate state and federal regulations.
Adhere to Standards of Conduct as defined in company handbooks, guides and manuals.
Reports to the Senior Nurse Manager any known or suspected violations of policies and procedures, regulations or standards of conduct.
Assist with EHR training and clinical template development.
Frequent travel to client offices will be required for this role.