Nursing Operations Coordinator

Columbia College•Columbia, MO

5d•$49,000 - $51,000

About The Position

The Nursing Operations Coordinator is a high-level position with significant responsibility. The Nursing Operations Coordinator provides high-level administrative, compliance, and operational support for the Nursing Program. This position is responsible for maintaining accurate academic, regulatory, and accreditation records; coordinating student and faculty compliance requirements; and supporting the efficient operation of the nursing department. This role serves as a central point of coordination to ensure the nursing program meets institutional, accreditation, and regulatory standards while supporting student success and faculty effectiveness.

Requirements

Associate’s degree or equivalent years of experience.
Minimum of five years of administrative experience, preferably in higher education, healthcare, or a regulated environment.
Experience in nursing, allied health, or healthcare education.
Familiarity with accreditation, regulatory compliance, or academic reporting.
Experience with learning management systems, student information systems, or accreditation software.
Demonstrated ability to manage confidential records in compliance with FERPA and institutional policies.
Strong organizational, time management, and attention-to-detail skills.
Proficiency in Microsoft Office and database or record-management systems.
Strong written, oral, and interpersonal communication skills.
Ability to work independently and in a team environment.
Ability to fluently read, write, and understand the English language.
Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
Proficiency in using web-based technologies, including database systems.
Ability to work independently and in a team environment, with or without direct supervision.
Excellent communication, interpersonal, customer service, and organizational skills.
Proficiency with the following, but not limited to: speaking; active listening; time management; service orientation; writing; monitoring; reading comprehension; coordination; social perceptiveness; and active learning.
Interpersonal – Maintains confidentiality; Exercises self-composure; Remains open to others' ideas and tries new things.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Diversity - Shows respect and sensitivity for cultural differences.
Oral and Written Communication - Speaks and writes clearly; Listens effectively; Responds well to questions
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position
Organizational Support - Follows policies and procedures; Completes tasks correctly and on time.
Adaptability - Adapts to changes in the work environment; Manages competing demands.
Minimum three years’ experience with administrative duties and general office responsibilities and procedures, preferably in education.
Demonstrated experience working in high-traffic, fast-paced office with multiple demands and priorities.
Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.

Nice To Haves

Associate’s degree

Responsibilities

Maintain and monitor student records related to enrollment, progression, clinical eligibility, graduation, and licensure.
Track and verify student compliance with clinical requirements, including immunizations, background checks, drug screens, CPR, and health documentation.
Coordinate student clearance for clinical placements and ensure documentation is current and complete.
Support graduation verification and NCLEX eligibility processes.
Assist with onboarding of new and returning students, including orientation logistics and communication.
Maintain faculty and clinical instructor credential files, including licenses, certifications, CVs, immunizations, CPR, and compliance documentation.
Track and maintain adjunct and clinical instructor contracts and appointment records.
Assist with onboarding and access for new faculty and staff.
Coordinate schedules, course assignments, and laboratory and simulation usage as needed.
Maintain organized and current documentation for CCNE, ACEN, and the Missouri State Board of Nursing.
Compile, monitor, and report data related to program outcomes, faculty qualifications, student progression, and clinical partnerships.
Assist in preparing reports and evidence for accreditation and regulatory reviews.
Support ongoing data collection for the program’s Systematic Evaluation Plan (SEP).
Serve as the primary administrative contact for students, faculty, and external partners.
Manage departmental calendars, communications, and deadlines.
Coordinate meetings, orientations, and special events including pinning and graduation.
Maintain organized electronic and physical filing systems.
Track and maintain key program metrics, including enrollment, retention, progression, and licensure data.
Assist in preparing reports for department leadership and institutional stakeholders.
Support continuous quality improvement through accurate data management and reporting.
Practice superior customer service.
Fulfill additional responsibilities as assigned.
Display respect and civility to all constituencies in all communications.
Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.
Ensure proper workflow of internal academic processes, including but not limited to:
Faculty annual reviews.
Faculty load determination, course release tracking, and stipend requests.
Faculty hiring searches.
Coordination of logistics for new faculty and new chair transitions.
Course schedule coordination and updating.
Catalog revisions.
Course syllabi collection and archiving.
Degree maps collection and archiving.
Adjunct hiring contract management.
Annual program updates.
Initiate and track tickets with Tech Services toward process improvement.
Prepare budgetary documents for review by the School Dean.
Utilize and update records in relevant software.
Troubleshoot issues as they arise within the Nursing Program
Assist the Chair with special projects, reporting, and events.
Coordinate general processes with faculty, other School Administrative Specialists, the Director of Academic Operations, Registrar’s Office, Payroll, and other internal stakeholders.
Greet and assist visitors to the nursing program
Answer phones and emails.
Taking and relaying accurate and complete messages.
Scheduling meetings.
Making copies.
Filing.
Record minutes for various meetings within the program.
Coordinate internal and external mailing services.
Probation, Suspension, and Dismissal letters.