Nurse Navigator, Breast Surgery

Beth Israel Lahey HealthCambridge, MA
6d

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. RN NAVIGATOR Job Description: Job Description: Essential Responsibilities: Initiates communication with patients upon learning they have a positive finding. Guides patients through the health care system. Assists patients in connecting with community and social support services. Serves as a liaison between patient, PCP, surgeon, medical oncologist or medical specialist, and other providers. Facilitates interaction and communication with health care staff and providers. Splits time between the Breast Surgery Department and the Hoffman Breast Center at MAH Provides health education to individuals and groups. Develops and maintains a learning library for patients that include language specific materials. Identifies personnel in departments involved with their care (i.e., physicians, nurses, radiology, social services, radiation oncology & hematology/oncology, etc.) and develop relationships with them. Assists/directs patients with any questions/ concerns regarding payment of services. Assists with arranging for patient transportation where needed. Builds relationships with other patient navigators. Tracks interventions and outcomes. Participates in medication reconciliation, especially during transitions of care.

Requirements

  • Bachelor's degree required.
  • License Registered Nurse required.
  • American Heart Association – Basic Life support Certificate required
  • 3-5 years related work experience required in clinical medical-surgical.
  • Strong analytic skills with quality and data analysis.
  • Excellent interpersonal skills.
  • Ability to work with a variety of personalities and disciplines.
  • Experience with interdisciplinary health care approach.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

  • Patient Navigator, Nurse Navigator or equivalent certification preferred.

Responsibilities

  • Initiates communication with patients upon learning they have a positive finding.
  • Guides patients through the health care system.
  • Assists patients in connecting with community and social support services.
  • Serves as a liaison between patient, PCP, surgeon, medical oncologist or medical specialist, and other providers.
  • Facilitates interaction and communication with health care staff and providers.
  • Splits time between the Breast Surgery Department and the Hoffman Breast Center at MAH
  • Provides health education to individuals and groups.
  • Develops and maintains a learning library for patients that include language specific materials.
  • Identifies personnel in departments involved with their care (i.e., physicians, nurses, radiology, social services, radiation oncology & hematology/oncology, etc.) and develop relationships with them.
  • Assists/directs patients with any questions/ concerns regarding payment of services.
  • Assists with arranging for patient transportation where needed.
  • Builds relationships with other patient navigators.
  • Tracks interventions and outcomes.
  • Participates in medication reconciliation, especially during transitions of care.
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