BREAST NAVIGATOR

SOUTHWEST MEDICAL IMAGING•Gilbert, AZ

About The Position

The Breast Nurse Navigator partners with physicians, clinical staff, and referring providers to deliver personalized, patient-centered care for individuals at all stages of breast cancer. This role serves as an educator, advocate, and care coordinator—guiding patients through diagnostic imaging, procedures, results, and follow-up while connecting them to appropriate resources. The Navigator facilitates communication among patients and care teams, supports scheduling and care transitions, administers nursing treatments, monitors patient safety and comfort, and responds to urgent clinical situations. The role requires strong clinical judgment, independence, teamwork, excellent communication skills, and the ability to work across multiple locations while upholding quality, safety, and confidentiality standards.

Requirements

Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Exhibits sound and accurate judgment. Works well in group problem solving situations. Uses reason even when dealing with emotional topics or patients.
Technical Skills – Expertise in nursing principles and standards. Strives to continuously build knowledge and skills, and helps others do the same. Must possess strong computer skills and impeccable verbal communication skills. Reacts well under pressure. Listens and requests clarification when needed. Responds well to questions from staff, physicians and patients.
Customer Service - Manages difficult or emotional patient situations. Responds promptly to patient needs. Solicits patient feedback to improve service. Responds to requests for service and assistance. Meets commitments on a daily basis.
Teamwork - Exhibits objectivity and openness to others' views. Treats others with respect and consideration regardless of their status or position. Gives and welcomes feedback. Contributes to building a positive team spirit and puts success of team above own interests. Supports everyone's efforts to succeed. Shares expertise with others.
Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance and monitors own work to ensure quality. Prioritizes and plans work activities. Uses time efficiently. Follows policies and procedures. Supports the organization's goals and values. Maintains confidentiality.
Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.
Dependability - Follows instructions, responds to management direction. Takes responsibility for own actions. Asks for and offers help when needed. Consistently reports to work and on time.
Bachelor’s degree (B.S.) preferred, or Associate's degree (A. A.)
Certified Breast Patient Navigator preferred OR
Successful completion of Breast Patient Navigator certificate as administered by the National Consortium of Breast Centers within 6 months of hire.
Excellent IV placement and chest port access skills required
Radiology experience preferred
Current AZ State Board of Nursing Registered Nurse License
BLS certification
ACLS certification
While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to walk. The employee is required to sit, stoop, kneel, crouch, crawl, and smell. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Responsibilities

Requires the ability to work independently often, as well as be a contributing member of the healthcare team.
Requires assisting in general diagnostic, special procedures, ultrasound, CT, PET, MR, Nuclear Medicine and mammography procedures.
Contacts patients to obtain necessary pertinent information/medical history for upcoming appointments.
Facilitates communication between patient, radiologists and other healthcare providers for assigned patients.
Explains procedures and treatments to patient to gain cooperation, understanding, and diminish patient apprehension.
Administers prescribed medications and treatments in accordance with approved nursing standards, policies, procedures and protocols.
Maintains awareness of comfort and safety needs of patient.
Observes patient, obtains/monitors vital signs, records significant findings and notifies appropriate chain of command of patient's condition, deviations from normal, reaction to drugs, response to treatments and significant incidents.
Responds to urgent/emergent/life-saving situations based upon nursing standards, policies, procedures and protocols.
Documents all patient information in appropriate areas of medical record.
Helps positively promote/market the services provided by the company to patients and healthcare providers.
Requires flexibility to work at multiple locations.
Other duties may be assigned.