Nurse Manager

ChesPenn Health Services•Chester, PA

About The Position

ChesPenn is a network of community health centers in Delaware County. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay. Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back! Join Our Team as a Nurse Manager Are you passionate about improving lives through compassionate, patient-centered care? At ChesPenn, you’ll be part of a dedicated healthcare team committed to empowering patients with the support and clinical expertise they need to thrive. As a Nurse Manager, you’ll play a vital role in delivering high-quality, culturally sensitive care to diverse populations across Delaware County. This is more than a job — it’s a mission-driven opportunity to make a lasting impact in your community. It’s a job that will love you back. Why You’ll Love Working with Us We live by the values of compassion, teamwork, integrity, and quality — shaping how we care for patients and support one another. Here, you’ll find a workplace where your dedication is valued, your voice is heard, and your efforts truly make a difference. Position Summary: The Nurse Manager ensures access to the highest quality care for all ChesPenn patients by partnering with other leadership staff in planning for clinical support staffing, developing policies and procedures for nursing and other medical support roles, creating staff development policies, procedures, and tools, supervision of direct reports, and modeling exemplary nursing care.

Requirements

Bachelor’s degree in nursing or an Associate Degree in Nursing with relevant experience
Current Registered Nurse (RN) license in the state of Pennsylvania
Experience in acute care, community health, or outpatient settings is highly desirable
Proficiency in EMR systems for documentation and patient management
Strong communication skills with the ability to educate diverse populations
BLS certification required; additional certifications (e.g., ACLS, PALS) are a plus

Responsibilities

Supervise and Manage nursing staff
Partner with other senior staff in developing and implementing policies, procedures, and training systems for nursing and medical assistant staff
Participate in performance evaluation of clinical support staff
Analyze and report on clinical staff efficiency and effectiveness
Ensure appropriate documentation in all clinical support activities
Provide professional nursing services including triage of patients
Prioritize patients according to intensity, need, and required follow-up and develop complete plans of care to address the needs of patients.
Perform follow-up calls for patients recently discharged from acute hospitalizations and who are considered high risk for readmission
Update patient medical records after each contact
Perform medication management, including reconciling discharge medications with ongoing medication regimens and developing a patient-directed-self-management strategy for compliance
Work closely with providers and health care team to ensure the patient an appropriate plan of treatment and a safe transition to home
Promote patient self-management and empower patients/families to achieve maximum levels of wellness and independence.
Interacts professionally with patient/family and involves patient/family in the formation of a plan of care
Manage chronic and acute health problems
Counsel and educate patients on management of their illness
Support medical providers as needed
Offer education and guidance for navigating complex medical decisions
Maintain EMR databases on care managed population
Maintains accurate and timely documentation in the EMR
Encourage and work collaboratively in team-based care
Other duties as assigned by the Chief Executive Officer or the Director of Clinical Support