Note Finance Commercial Administrator

Western Alliance Bank•Biltmore, TN

About The Position

Note Finance division provides line of credit services to commercial and residential borrowers that consist of private non-bank lenders and institutional debt funds to assist with their financial needs. As a Note Finance Commercial Administrator, you will be responsible for completing duties including but not limited to reviewing consumer and commercial loan documentation, communicate documentation gaps clearly and effectively with customers, as well as assist with customer transactions. You will work closely with Note Finance’s credit and sales partners in updating and communicating customer collateral status reporting. One of your key responsibilities is to collaborate with appropriate parties to assist in the resolution of any issues or obstacles related to ensuring the collateralization of the loans on the revolving line of credit. Gather the appropriate documentation and collateral due diligence from the Borrower, verify documents and research information to ensure the bank is appropriately secured by the collateral loan documents. Review loan documentation for a variety of loan product types that include Commercial & Industrial, Commercial Real Estate, Construction, Syndications, Participations. Champion best-in-class service to our clients and business partners, responding to emails and/or phone calls within SLAs and using professional & effective communications to drive business results. Process loan transactions for customers including advances and paydowns, incoming wire transactions, and maintenance fee collection. Serve as liaison with internal and external parties including the Lending Origination Team, Credit Team, Sales Manager, Portfolio Manager, Underwriter, and Loan Servicing team members. Update Collateral Tracking Application and reports for loans, communicating outbound shipment status to clients, and managing any issues to resolution. Support other Team Members with overflow work as needed.

Requirements

High School Diploma or equivalent and three (3) years of Loan Administration, Lending and/or Deposit sales or other related financial services experience
Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Entry level to intermediate knowledge of one or more loan types
Proficient in multi-tasking in a team-oriented environment and focused on the highest standards of client service.
Strong communication skills, especially speaking and listening skills

Nice To Haves

3-5 years of lending experience-primarily with a variety of loan types including real estate, consumer, and commercial products.
Loan documentation knowledge with a variety of loan product types including Commercial & Industrial, Commercial Real Estate, Asset-Based Lending, construction, participations.

Responsibilities

Reviewing consumer and commercial loan documentation
Communicate documentation gaps clearly and effectively with customers
Assist with customer transactions
Work closely with Note Finance’s credit and sales partners in updating and communicating customer collateral status reporting
Collaborate with appropriate parties to assist in the resolution of any issues or obstacles related to ensuring the collateralization of the loans on the revolving line of credit
Gather the appropriate documentation and collateral due diligence from the Borrower
Verify documents and research information to ensure the bank is appropriately secured by the collateral loan documents
Review loan documentation for a variety of loan product types that include Commercial & Industrial, Commercial Real Estate, Construction, Syndications, Participations
Champion best-in-class service to our clients and business partners, responding to emails and/or phone calls within SLAs and using professional & effective communications to drive business results
Process loan transactions for customers including advances and paydowns, incoming wire transactions, and maintenance fee collection
Serve as liaison with internal and external parties including the Lending Origination Team, Credit Team, Sales Manager, Portfolio Manager, Underwriter, and Loan Servicing team members
Update Collateral Tracking Application and reports for loans, communicating outbound shipment status to clients, and managing any issues to resolution
Support other Team Members with overflow work as needed