North American Account Manager - E-commerce

nVent • New Berlin, WI

9d • Remote

About The Position

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. We are seeking a high-energy, results-driven sales professional to lead and accelerate growth across our most strategic online retail partners, including Amazon, HomeDepot.com, Lowes.com, and similar e-commerce customers across the US, Canada, and Mexico. This role will lead the sales strategy, demand generation execution, and customer partnership for key online accounts. Success will require deep collaboration with Digital Marketing, Product Management, Supply Chain, and Finance, as well as direct engagement with our customers’ merchant, marketing, and retail media teams. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Own and Grow Strategic E-Commerce Accounts Lead the overall strategy, sales execution, and relationship management for assigned national ecommerce customers. Serve as the primary point of contact for customer, merchant, marketing, and retail media teams. Drive joint business planning, assortment expansion, promotional execution, and long-range growth strategies. Drive Demand Generation & Retail Media Performance Develop and implement customer-specific demand generation strategies in partnership with internal digital marketing teams. Plan, handle, and optimize retail media, paid search, display, and sponsored product programs to drive traffic, conversion, and return on investment. Own promotional calendars and advertising investments tied to measurable sales outcomes. Accelerate New Product & Assortment Growth Partner with Product Management to support new product launches, online exclusives, and expanded digital assortments. Ensure new items are launched with outstanding content, imagery, and discoverability. Drive adoption and velocity of innovation through targeted digital campaigns and customer programs. Optimize Product Content & Digital Shelf Champion best-in-class product page content, including titles, bullets, A+ content, images, videos, and SEO. Monitor digital shelf critical metrics and competitive benchmarks to find opportunities for improvement. Lead with Data Own sales forecasting, demand planning inputs, and budget management for assigned accounts. Partner with Finance to evaluate performance, promotional efficiency, and profitability by account and program.

Requirements

• Bachelor’s Degree or equivalent sales/ account management experience.
• Ideally 4+ years of professional E-Commerce sales management experience with a consistent track record of quantifiable results.
• Working Knowledge of retail media, digital advertising, and demand generation tactics
• Strong understanding of financial fundamentals, including forecasting, P&L analysis, and budgeting.
• Excellent verbal and written presentation skills, coupled with quick reasoning abilities for strong negotiating and influencing capabilities.
• Proficiency in MS Office Suite and experience using computer-based tools for impactful written presentations and data analysis.
• Ability to work 100% remote from a home office and travel 10-20% of the time across the US, with less frequent but possible trips to Canada and Mexico.
• A valid driver's license is required.

Responsibilities

• Own and Grow Strategic E-Commerce Accounts
• Lead the overall strategy, sales execution, and relationship management for assigned national ecommerce customers.
• Serve as the primary point of contact for customer, merchant, marketing, and retail media teams.
• Drive joint business planning, assortment expansion, promotional execution, and long-range growth strategies.
• Drive Demand Generation & Retail Media Performance
• Develop and implement customer-specific demand generation strategies in partnership with internal digital marketing teams.
• Plan, handle, and optimize retail media, paid search, display, and sponsored product programs to drive traffic, conversion, and return on investment.
• Own promotional calendars and advertising investments tied to measurable sales outcomes.
• Accelerate New Product & Assortment Growth
• Partner with Product Management to support new product launches, online exclusives, and expanded digital assortments.
• Ensure new items are launched with outstanding content, imagery, and discoverability.
• Drive adoption and velocity of innovation through targeted digital campaigns and customer programs.
• Optimize Product Content & Digital Shelf
• Champion best-in-class product page content, including titles, bullets, A+ content, images, videos, and SEO.
• Monitor digital shelf critical metrics and competitive benchmarks to find opportunities for improvement.
• Lead with Data
• Own sales forecasting, demand planning inputs, and budget management for assigned accounts.
• Partner with Finance to evaluate performance, promotional efficiency, and profitability by account and program.

Benefits

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
• Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level