North America Field Sales Manager, Augmented Reality

Meta Platforms, Inc.•New York, NY

43d

About The Position

Join the fast growing Wearables / AI Smart Glasses and VR industry! Reality Labs is looking for a Field Sales Manager for our 3rd party retail channel. Reporting to the Head of NA Field Sales and Training, this person will own the staffing strategy, deployment, and measurement of Field Sales and Training Programs. Lead the translation of Meta priorities into compelling sales and demo programs at retail. Liaison between Meta and our outside agency partners to design and execute demo programs that reflect our brand mission. Manage all aspects of our staffing program including coverage models, operations, sales, reporting, and strategy. Leverage industry subject matter expertise and ongoing learnings to consult and inform internal partners on strategic execution, impact, and future innovation

Requirements

7+ years of experience working within the retail consumer electronics industry
5+ years of experience leading a retail staffing agency program including: account management, ï¬eld management, or other leadership roles
5+ years of experience managing retail staffing measurements, field team reporting, data tools, analytics and tactics
5+ years of experience in project management leading large and small scale initiatives at retail. Streamlining, troubleshooting, and building new processes
Relevant experience managing relationships and consulting with cross-functional stakeholders including Sales and Channel teams
Existing knowledge about emerging technologies (AR / VR / Other), GTM strategy, and retail execution
High level of accuracy and attention to detail. Experience detecting inconsistencies and proactively building solutions
Relevant physical and digital communication skills. Skillset to package and present internal strategies, results, and recommendations

Nice To Haves

Direct experience at a consumer electronics manufacturer responsible for staffing or Brand Ambassador programs
Experience in the Wearables, Artificial Intelligence, Virtual Reality, or Gaming industry
Knowledge of local Consumer Electronic retail chains and penetration strategies
Experience with project management tools (example: Asana)
Proficiency in dashboard reporting tools including Power BI and Tableau

Responsibilities

Grow sales revenue, market share, brand advocacy and purchase consideration for Meta products
Collaborate and build relationships with internal departments (sales, channel, category) to consult on retail field program execution. Lead internal meetings to share results, build strategy, define success, and innovate with new solutions
Manage performance of agency's field sales team including holding account team and ï¬eld management teams accountable to program results. For example: execution metrics, budget, and ROI targets
Partner with staffing agencies to consistently reevaluate and optimize field coverage models (quarterly). Manage balance of field time allocation across retailers, products, and channels
Facilitate weekly conference calls and daily communication with the agency team. Review all performance measures with agency on a weekly basis
Take accountability for results, question gaps, and push for growth
Own Quarterly Business Reviews and agency evaluations. Support and motivate the agency field and account team to provide added value to the program and to achieve Meta goals
Contribute to event execution strategy and measurement plans. Drive agency staffing plans, education, and reporting. Collaborate on all event recaps and posting efforts including learning and go-forward recommendations
Directly partner with Meta Training Lead on VR & Wearables training content, deployment, and measurements
Report key industry activity, competitor position, retailer news, and customer issues/inquiries to leadership as actionable insights
Deliver analysis of VR & Wearables staffing sales impact in partnership with Data Science team
Manage budgets for agency spend. Lead the charge for new contracts, purchase orders and engagement with Finance. Proactively review spend reports to identify gaps and propose solutions