CMA Scholars Program (Current Team Members Only)

Augusta Health

5d•Onsite

About The Position

The Non-Certified Medical Assistant performs a combination of clinical and administrative duties under the supervision of a licensed provider. This role is intended as an interim position for team members who are actively pursuing a Certified Medical Assistant (CMA) credential or Licensed Practical Nurse (LPN) licensure within a defined timeframe. The Non-Certified Medical Assistant supports clinic operations by assisting providers with patient care and performing delegated clinical tasks, while also contributing to the efficient day-to-day functioning of the practice. Responsibilities include working collaboratively as part of the care team, supporting patient flow, and assisting with both clinical and administrative processes. While performing these duties, the role requires ability to access the operational components of the practice, including clinical work areas, medical records, supplies, and secured medication storage, as necessary to support daily operations and patient care activities.

Requirements

High school diploma or equivalent
ONE of the following:
Successful completion of a Medical Assistant Program
Currently enrolled in a medical assistant program that meets eligibility requirements for certification through a nationally recognized certifying organization
Currently enrolled in an accredited LPN program
In lieu of education/training, twelve (12) months of work experience involving hands-on patient care and clinical tasks
Certified Medical Assistant (CMA) issued by a nationally recognized certifying organization within 12 months of hire
OR
Licensure as an LPN by the Commonwealth of Virginia within 24 months of hire
CPR certified
Ability to meet physical and mental requirements of the position in a fast-paced, team-oriented physician practice
Knowledge of medical terminology and clinical procedures
Strong communication and interpersonal skills
Responsible, versatile individual willing to accept a variety of responsibilities.
Computer experience or skills
Ability to have flexible hours
Ability to perform designated job duties
Proficient in clear and accurate written communication, ensuring completeness and attention to detail.
Skilled in interacting courteously and effectively with others, contributing to a collaborative and respectful environment.
Committed to maintaining patient confidentiality and dignity, adhering to privacy regulations and ethical standards.

Responsibilities

Completes clinical intake
Assists with routine office duties to include ordering medical supplies, maintaining appropriate inventory, scheduling patients, answering telephones, etc.
Takes and records patient vital signs, height, weight, and medical history
Prepares examination rooms and assists with patient exams and minor procedures
Performs phlebotomy with documented competency; collects and labels specimens (blood, urine, swabs) for lab testing
Administers medications and injections as ordered and delegated by the provider, with documented competency
Performs EKGs and other basic diagnostic tests
Educates patients on medication instructions, post-procedure care, etc. per physician guidance
Maintains infection control and patient safety standards
Schedules and confirms patient appointments and follow-ups
Manages electronic medical records (EMR): documents patient interactions and test results
Coordinates referrals, prior authorizations, and lab requests
Processes billing information and assists with insurance coding under provider guidance
Answers phones, responds to patient inquiries, and relays provider instructions
Demonstrates respect for patient confidentiality and professional ethics
Documents all patient care provided.
Maintains patient safety.
Participates in educational and training programs to meet Augusta Health requirements.
Participates in staff meetings.
Provides assistance to providers as needed in examinations and special procedures.
Provides direct, routine clinical care to patients according to provider’s instructions.
Arranges for follow-up care and appointments for patients and maintains communication with patients/families in other facilities.
Coordinates and tracks wellness initiatives for patients (labs, immunizations, colonoscopies, mammograms)
Arranges patient referrals to specialty clinics.
Performs waived testing according to the Augusta Health Policy and Procedure.
Performs general office housekeeping duties may be required to keep the office presentable for daily operations.