NOC Technician

TEKsystems

5d•$40 - $48•Onsite

About The Position

Core Responsibilities: First line for monitoring and alerting on Palantir’s production user environments. Drive High Availability of the deployed products and provide signal around product bugs and issues. Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment. Work with remote and local Palantir engineers in debugging product issues across a wide network of environments. Provide direct user support to a large group of geographically dispersed users. Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows. Wide knowledge of Palantir’s core products in order to perform Front end and Back end Administrative tasks and User Management. What We Value: 8570 Compliant Certification(Sec +, CISSP, etc.). Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner. Adaptable learner that can adopt new processes and workflows. Hardware and Software troubleshooting fundamentals. Strong verbal and written communication skills, with an enthusiasm for in working in a highly collaborative setting - sharing best practices, lessons learned and assisting where gaps exist. Prior military experience as a U.S. Army Information Technology Specialist (MOS 25B) or equivalent is highly desirable.

Requirements

Experience in NOC/24x7 environment
Familiarity in DoD space
Help Desk and Systems Admin Experience
Flexibility to work days and nights
Secret clearance or TS + (REQUIRED)
ONSITE 5x a week DC (no remote or hybrid work)

Nice To Haves

8570 Compliant Certification(Sec +, CISSP, etc.).
Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner.
Adaptable learner that can adopt new processes and workflows.
Hardware and Software troubleshooting fundamentals.
Strong verbal and written communication skills, with an enthusiasm for in working in a highly collaborative setting - sharing best practices, lessons learned and assisting where gaps exist.
Prior military experience as a U.S. Army Information Technology Specialist (MOS 25B) or equivalent is highly desirable.

Responsibilities

First line for monitoring and alerting on Palantir’s production user environments.
Drive High Availability of the deployed products and provide signal around product bugs and issues.
Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment.
Work with remote and local Palantir engineers in debugging product issues across a wide network of environments.
Provide direct user support to a large group of geographically dispersed users.
Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows.
Wide knowledge of Palantir’s core products in order to perform Front end and Back end Administrative tasks and User Management.