NOC Support Engineer

Ainsworth Game Technology • Las Vegas, NV

15d

About The Position

Network Operations Center (NOC) Support Engineers oversee the configuration, installation, and monitoring of all critical elements of Ainsworth’s server-based gaming and progressive systems. This role requires advanced knowledge in the configuration of hardware, software, network, and storage solutions.

Requirements

• Bachelor’s degree in Network Operation & Security, IT, or Computer Science.
• Minimum 2 years related work experience.
• Advanced Windows Server administration, Active Directory, virtualization.
• Basic PowerShell understanding.
• The successful candidate must be able to obtain and maintain a Nevada gaming registration.
• Must be able to travel up to 25% of the time.

Responsibilities

• Infrastructure Management: Assembles server and progressive hardware (installation of memory, CPU, hard drives). Installs, configures, and maintains Windows Server environments, Microsoft SQL databases, and network architecture including switches and firewalls.
• Technical Support: Identifies, analyzes, and documents defects, field concerns, and performance errors. Reproduces field issues in test/lab environments to identify root causes and provides on-call 24/7 support when designated.
• Deployment & Documentation: Assists with the setup, testing, and deployment of new technology solutions and identifies process improvement initiatives. Creates and maintains documentation related to processes, procedures, and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level