Operations - Night Dispatcher

TCI Transportation • Kansas City, MO

1d • $26 • Onsite

About The Position

As a Night Dispatcher at TCI, you are the command center for overnight operations—ensuring deliveries stay on track, drivers stay safe, and customers stay satisfied. You’ll make real-time decisions that directly impact performance, profitability, and service.
If you thrive in fast-paced environments, enjoy problem-solving, and want a role where your decisions matter every night, this is it.

Requirements

• Experience in dispatch, logistics, transportation, or operations
• Strong decision-making skills and ability to work independently overnight
• Excellent communication skills—both written and verbal
• Strong attention to detail and ability to multitask in a fast-paced environment
• Comfort with technology, systems, and digital tools (Office 365, dispatch software, etc.)
• High level of accountability, professionalism, and integrity
• Ability to respond to calls, texts, and emails, including occasional emergencies

Nice To Haves

• You stay calm under pressure and solve problems quickly
• You think ahead—not just react
• You hold yourself and others accountable
• You’re committed to safety, service, and results

Responsibilities

• Oversee assigned regions to ensure on-time delivery and service excellence
• Monitor loads, routes, and driver activity to keep operations running smoothly
• Book hotels and support drivers with overnight logistics
• Work closely with Driver Managers, Transportation Managers, and customers
• Maintain strong communication across all levels—from drivers to executive leadership
• Act as a key point of contact for overnight operations and issue resolution
• Ensure adherence to safety policies and procedures
• Monitor and enforce DOT, FMCSA, and local regulations
• Promote a culture of safety and accountability across all operations
• Utilize and promote TCI systems including: Samsara (DriveCam & ELD) McLeod (load management & billing readiness) Tenstreet (driver recruiting tools) Customer portals
• Ensure loads are updated in real time to support accurate billing and reporting
• Help meet or exceed customer performance targets
• Identify opportunities to improve communication, efficiency, and service quality

Benefits

• Competitive hourly pay + performance incentives
• Be part of a team where your decisions directly impact operations
• Work in a growing company with advancement opportunities
• Join a culture focused on safety, accountability, and customer success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees