The Warwick Ambassador - Night Auditor
About The Position
The Warwick Hotel Rittenhouse Square is seeking a detail-oriented and dependable Night Auditor to join our Front Office team. This position is responsible for overseeing hotel operations during the overnight shift, ensuring accurate financial reporting, and delivering exceptional guest service in alignment with Marriott brand standards. The Night Auditor serves as both front desk representative and financial auditor during overnight hours. This role ensures all daily transactions are reconciled, reports are balanced, and guests receive professional and attentive service.
Requirements
- Previous front desk or hotel experience preferred
- Prior night audit experience strongly preferred
- Strong numerical accuracy and attention to detail
- Knowledge of Opera, Lightspeed, or similar PMS systems preferred
- Ability to work independently with minimal supervision
- Strong problem-solving skills
- Flexible schedule including weekends and holidays
Responsibilities
- Provide exceptional guest service during overnight hours
- Perform guest check-ins and check-outs in accordance with brand standards
- Audit, balance, and reconcile all daily hotel transactions
- Run and distribute end-of-day reports
- Monitor and process mobile check-outs
- Ensure accurate posting of room, tax, and incidental charges
- Resolve billing discrepancies efficiently and discreetly
- Secure hotel entrances and monitor overnight safety procedures
- Communicate important updates to the morning leadership team
Benefits
- Competitive pay
- Career growth opportunities within Marriott International
- Work in a historic full-service hotel in Center City
- Be part of a globally recognized Tribute Portfolio property
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
