NGG Configuration Manager

General Dynamics Information Technology•Oklahoma City, OK

3d•Onsite

About The Position

GDIT is seeking a Zero Trust Configuration Manager to help support our Next Generation Gateway(NGG) contract in Oklahoma City, OK. As a NGG Configuration Manager, you will provide IT and Network configuration oversight for the execution multiple on-site IT operations teams across several Air Force and Space Force bases globally. The NGG Configuration Manager will manage the baseline configuration including inventory topology, standardization, change management, archiving, and change deviations for the Zero Trust solution deployments and our GDIT lab in Oklahoma City, OK. HOW A NGG CONFIGURATION MANAGER WILL MAKE AN IMPACT: Maintains an inventory of both physical and soft network devices including hardware software and the associated configurations. It will define the standard asset configurations and provide the ability to view, compare and backup network configurations. Develop and maintain IT asset and configuration management processes and policies Ensure the accuracy and completeness of the Configuration Management Database (CMDB) Collaborate with IT and business teams to identify and document configuration items and their relationships Perform regular audits and reconciliations of IT assets and configuration data Provide training and support to staff on asset and configuration management processes and tools Generate reports and metrics to monitor the health and compliance of IT assets and configurations Assist in the development and implementation of IT asset lifecycle management strategies

Requirements

Security Clearance: Active DoD Secret level clearance
Certifications: Intermediate-level 8140 certification (e.g. Security+ CE), OR the ability to obtain within 30 days from start of employment
Education: Bachelor’s Degree in a related field, OR equivalent work experience or technical certifications in lieu of degree
Year’s Experience: 5+ years of increasing responsibilities working in an IT Network Center
Technical Skills: Strong demonstrable fundamental technical knowledge of networks, systems, and general IT systems (email, phones, word processors etc.)
Thorough understanding of wireless networking and general IT functions
Experience using a Configuration Management Database (CMDB)
Excellent troubleshooting, problem-solving and collaborative skills
Skills and Abilities: Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.
Location: Full-time onsite in Oklahoma City, OK

Nice To Haves

Certifications: ITIL V3/4 Foundation or higher
Technical Skills: Thorough knowledge of ITSM best practices and supporting systems
Demonstrated experience in managing to SLA levels.
Experience with Cisco and Aruba network equipment.

Responsibilities

Maintains an inventory of both physical and soft network devices including hardware software and the associated configurations.
Define the standard asset configurations and provide the ability to view, compare and backup network configurations.
Develop and maintain IT asset and configuration management processes and policies
Ensure the accuracy and completeness of the Configuration Management Database (CMDB)
Collaborate with IT and business teams to identify and document configuration items and their relationships
Perform regular audits and reconciliations of IT assets and configuration data
Provide training and support to staff on asset and configuration management processes and tools
Generate reports and metrics to monitor the health and compliance of IT assets and configurations
Assist in the development and implementation of IT asset lifecycle management strategies