New Car/Internet Manager

Hirning Buick GMC•Pocatello, ID

About The Position

Immediate Opening! New Car/Internet Sales Manager We are seeking a motivated, results-driven New Car and Internet Sales Manager to lead our digital retail strategy and drive showroom traffic. This is a high-impact leadership role within a professional, state-of-the-art dealership that values performance, innovation, and customer experience. We offer best-in-class industry benefits, including: Competitive compensation based on experience Modern, state-of-the-art dealership facility Medical, dental, and vision insurance Paid holidays and paid time off Paid life insurance 401(k) retirement plan with company match Sign-on bonus and relocation assistance available for qualified candidates Why Join Us If you are considering relocation, our city offers an exceptional quality of life. Outdoor enthusiasts enjoy easy access to biking, hiking, camping, fishing, hunting, boating, and more, all just a short drive away. The community features a local university while maintaining a friendly small-town atmosphere. The area has consistently been ranked among the top places to raise a family. We are an equal opportunity employer committed to building a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status under federal law.

Requirements

Minimum of 2 to 5 years of experience in automotive sales, internet sales management, or dealership leadership
Proven success with CRM platforms, lead management tools, and digital marketing systems
Exceptional written and verbal communication skills
Strong analytical mindset with the ability to interpret sales data, market trends, and financial metrics
Highly organized, results-driven leader with a customer-first mindset

Responsibilities

Lead Management Respond promptly and professionally to all incoming internet sales leads via email, phone, text, and chat, maintaining a response time goal of 15 minutes or less.
Digital Inventory Oversight Manage the dealership’s online inventory presence by ensuring accurate vehicle photos, pricing, descriptions, and merchandising to maximize lead conversion.
Team Leadership Recruit, train, and coach internet sales consultants and BDC representatives, developing strong phone scripts, digital communication strategies, and customer engagement processes.
Sales Strategy & Marketing Execution Develop and implement internet-focused marketing initiatives, promotions, and lead-generation strategies to increase website traffic, appointments, and sales volume.
Performance Management & CRM Oversight Utilize CRM tools to track lead activity, appointment ratios, closing percentages, and monthly sales forecasts. Continuously refine processes to improve efficiency and results.
Deal Support & Closing Work directly with the sales team to structure deals, assist with closing, and ensure a seamless transition from online communication to in-store experience.