Network Operations Center Technician - 22250

HII's Mission Technologies division•De Soto, IA

About The Position

HII Mission Technologies is looking to hire a Network Operations Center (NOC) Technician supporting the Air National Guard (ANG) Distributed Training Operations Center (DTOC) in Des Moines, IA. Candidate will join a robust IT team that supports all Distributed Mission Operations (DMO) events, mission networks, site connections support activities, cyber security and other related functions. #LI1-MJWhat you will do Performs assessments of systems and networks within the networking environment or enclave and identifies systems and networks that deviate from acceptable configurations, enclave policy, or local policy. Evaluates incident response procedures and capabilities. Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Duties Include:

Requirements

0 years experience with Bachelors in related field; or High School Diploma or equivalent and 4 years relevant experience.
Must have/maintain CompTIA Security + certification
Experience providing help desk support
Experience in basic Microsoft Windows system and user account administration
Experience in basic network monitoring and identifying/mitigating potential network outages
Secret Clearance with the ability to upgrade TS and SAP/SAR

Nice To Haves

Working knowledge or experience with Virtual Desktop Infrastructure (VDI)
Knowledge of PC operations in Linux and Windows NT based operating systems
Experience with operating systems and relational database management systems such as SQL Server
Expertise in principles, practices, and techniques in the install and maintenance of hardware
Experience working with/for a government and/or defense customer.
Current Top Secret Clearance

Responsibilities

Configuration for all DMO events.
Initial account creation for all DTOC mission networks.
Monitoring the health of mission networks.
Monitoring status of circuits.
Plan for and respond to service outages and other problems.
Assign, modify and delete passwords and user privileges.
Implement client workstations software patches, security fixes and service releases.
Provide first level of SIEM notification support.
ANG OTTI Tier 1 help desk support.