Network Operations Center Technician

Silgan Containers • Brookfield, WI

4d

About The Position

Stability. Innovation. Industry Leader - We are Silgan. Network Operations Center Technician located in Waukesha, WI What we can offer you: A great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated. Competitive salary & comprehensive benefits including health, dental, vision, life, short & long-term disability, critical care, AD&D, dependent life. Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more. 401k with a 6% employer match after 90 days. 15 days of vacation which you are encouraged to take, plus 10 holidays, annually. Tuition assistance. Stability in a growing, environmentally conscious, publicly traded company. Opportunity to work alongside America’s most respected brands and food manufacturers. What you’ll do: Proactively monitor infrastructure associated with the network, server, and telecom environments. Identify and escalate alerts, incidents or problems requiring urgent action. Monitor and review data backups. Create, update, and distribute operational reports. Consult and maintain an internal knowledge base. Verify compliance with conventional guidelines, processes, and policies. Maintain, troubleshoot, and repair infrastructure hardware and software. Assist with patch management. Install and configure computer hardware. Identify, recommend, and implement process improvements. What you need to have: Associates degree Information Technology, Computers, or related experience with a focus systems infrastructure 3+ years of experience working within IT infrastructure to include the administration, support, and implementation of servers. 3+ years of experience in the areas of virtualization, security, networks, databases, and storage assets. The ability to thrive in a team environment. Great communication skills. Who We Are: Global fortune 500 packaging company with 109 manufacturing facilities in North and South America, Europe, and Asia. A leading supplier of sustainable metal and rigid packaging solutions for consumer goods products for food, beverage, health care, garden, home, personal care, and beauty products. Trusted by America’s most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise. We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day. America's largest metal food packaging producer. A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products. Silgan Containers has set sustainability targets through 2030 to source more renewable energy, reduce our greenhouse gas emissions, and divert our waste from landfill to foster environmental stewardship. This page is specific to Silgan Containers, Silgan Closures, Silgan Plastics, Silgan Plastics Food Containers and Silgan Specialty packaging. If you are interested in exploring opportunities with our Silgan Dispensing division, please click here Job Aid on How to Apply We are a leading worldwide manufacturer of dispensing and specialty closures for food, beverage, health care, garden, home, personal care, fragrance and beauty products. We are also a leading manufacturer of metal containers in North America and Europe, and we are the largest manufacturer of metal food containers in North America with a unit volume market share in the United States in 2021 of slightly more than half of the market. Additionally, we are a leading manufacturer of custom designed plastic containers in North America for a variety of markets, including the personal care, food, health care and household and industrial chemical markets.

Requirements

• Associates degree Information Technology, Computers, or related experience with a focus systems infrastructure
• 3+ years of experience working within IT infrastructure to include the administration, support, and implementation of servers.
• 3+ years of experience in the areas of virtualization, security, networks, databases, and storage assets.
• The ability to thrive in a team environment.
• Great communication skills.

Responsibilities

• Proactively monitor infrastructure associated with the network, server, and telecom environments.
• Identify and escalate alerts, incidents or problems requiring urgent action.
• Monitor and review data backups.
• Create, update, and distribute operational reports.
• Consult and maintain an internal knowledge base.
• Verify compliance with conventional guidelines, processes, and policies.
• Maintain, troubleshoot, and repair infrastructure hardware and software.
• Assist with patch management.
• Install and configure computer hardware.
• Identify, recommend, and implement process improvements.

Benefits

• Competitive salary & comprehensive benefits including health, dental, vision, life, short & long-term disability, critical care, AD&D, dependent life.
• Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more.
• 401k with a 6% employer match after 90 days.
• 15 days of vacation which you are encouraged to take, plus 10 holidays, annually.
• Tuition assistance.
• Stability in a growing, environmentally conscious, publicly traded company.
• Opportunity to work alongside America’s most respected brands and food manufacturers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees