Network Maintenance Technician II - Core RF (ON LOCATION) (Fairbanks, AK)

GCI Communication Corp•Fairbanks, AK

4d•Onsite

About The Position

GCI's Network Maintenance Technician II – Core RF is responsible for maintaining and repairing system wide oversight and quality control of network signal processing. Troubleshoots and repairs problems with transmission levels, and/or equipment failures to included network analysis, headend and outside plant maintenance and integrity, technical leadership of outside plant maintenance, personnel, and all relevant. Responsible for constructing, maintaining, and repairing network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission. Troubleshoots and repairs problems with transmission levels, signal losses, off-air interference, and equipment failures. The primary customer is “the public” considering purchasing and/or using GCI facilities’ products; other departmental personnel and/or outside agencies, vendors, utilities, etc. This position could be assigned to any or all areas needed to support Network Repairs: Outside Network Maintenance Construction Facilities ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services. Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure. Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs. Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole. Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools. Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders. Responsible for basic vehicle maintenance, truck stock, and follows the company’s safe driving and other applicable policies. May be required to pass, background check, pre-employment, and random controlled substance screening, and obtain commercial driver’s license within 6 months of employment. Additional Job Requirements: This is an intermediate level position within the telecommunications field outside network maintenance that will support and learn from the company’s certification, education, and senior technicians the in depth understanding for routine preventative and corrective network maintenance, repairs to field and network facilities and plant providing video, voice, data, and wireless services at varying locations including customer’s residential and/or business properties, field and central offices. Works under moderate supervision and work is reviewed by senior staff. Essential Duties: Advanced knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data and wireless services. Evaluates field conditions, performs tests, and measurements to determine signal quality. Handles semi-routine maintenance duties, problems, and repairs. Recognizes deviation from accepted practices and confirms with senior staff appropriate next steps. Receives general instructions on routine work and detailed instructions on new assignments. Work is regularly supervised and reviewed for timeliness, accuracy, and correct procedures. Demonstrates advanced knowledge of several areas including plant systems and construction practices. Organizes daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities. Performs preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off and repairs. Communicates with SMC or Dispatch to update and complete repair or trouble tickets. Assists with new installations and trouble tickets in a timely manner. Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner. Escalates more complex issues as needed to the appropriate department, or management team. Work with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians. Design test fixtures, analyze test results, and document tests performed on components.

Requirements

A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Minimum of six (6) years in a telecommunications role or related background. Including two (2) years of complex related field experience.
Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
Knowledge of routine maintenance procedures, surveillance, and construction operations including Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless/Wireline / HFC Networks, Facilities, and related components providing video, voice, and data services.
Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
Knowledge of basic electronic fundamentals and mathematical skills.
Knowledge of video, voice, and data, baseband, and optical signal delivery.
Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
Knowledge of cable modem systems to include any OTN interface devices, troubleshooting techniques and monitoring.
Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment.
Knowledge of satellite, and RF related theory and equipment and a general understanding of satellite communication ground station equipment including modems, converters, HPA, SPAs, LNA, and antenna systems

Nice To Haves

Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
Telecommunications experience.
Other telecom industry or job specific certifications.

Responsibilities

Maintaining and repairing system wide oversight and quality control of network signal processing.
Troubleshooting and repairing problems with transmission levels, and/or equipment failures to included network analysis, headend and outside plant maintenance and integrity, technical leadership of outside plant maintenance, personnel, and all relevant.
Constructing, maintaining, and repairing network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission.
Troubleshooting and repairing problems with transmission levels, signal losses, off-air interference, and equipment failures.
Performing routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services.
Completing routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals.
Monitoring and supporting critical network elements to maintain the continuous operation of network and system infrastructure.
Performing preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
Carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades.
Digging holes; laying foundation; placing poles; laying cable; unreeling, pulling, and stringing wire from pole to pole.
Dismantling, moving, or removing aerial, underground, or building wire, cable equipment, poles, and hardware.
Installing and replacing power supplies, converters, and terminal boxes.
Operating heavy-duty power equipment and hand tools.
Supporting senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
Responsible for basic vehicle maintenance, truck stock, and follows the company’s safe driving and other applicable policies.
Advanced knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data and wireless services.
Evaluating field conditions, performs tests, and measurements to determine signal quality.
Handling semi-routine maintenance duties, problems, and repairs.
Recognizing deviation from accepted practices and confirms with senior staff appropriate next steps.
Organizing daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
Communicating with SMC or Dispatch to update and complete repair or trouble tickets.
Assisting with new installations and trouble tickets in a timely manner.
Verifying accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
Escalating more complex issues as needed to the appropriate department, or management team.
Working with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians.
Design test fixtures, analyze test results, and document tests performed on components.