Network Maintenance Technician

KGP TelecommunicationsPhoenix, AZ
1d$28 - $35

About The Position

The Network Maintenance Technician should be comfortable working in a mission critical environment. This position is responsible for reliable operations on a Telcom network maintaining Service Level Agreements, customer service requests, and responding to abnormal conditions or equipment status alarms. Regular duties will include basic preventive maintenance tasks. The technician is required to execute MOPs and other duties as assigned. They must be a self-starter and demonstrate excellent interpersonal and communication skills and have the ability to communicate verbally and in writing as required for customer interactions.

Requirements

  • Experience working in a POP, CO. or Hut (replacing/installing packs, meeting customer security requirements, running and lacing cables)
  • 4 years of experience preferred.
  • Experience with DC maintenance (battery routines, fuse replacement)
  • Associate or bachelor’s degree in a related field
  • Self-motivated learner
  • Proven high network technical aptitude.
  • Ability to set priorities and handle multiple tasks simultaneously.
  • Ability to work diligently and independently.
  • Ability to communicate intelligently and effectively with co-workers, management, and contractors.
  • Equipment experience includes Cisco 1100, Ciena, Nokia 7360, Edge Core P2/EMUX or equivalent preferred.
  • Experienced in Sonet and Broadband technologies, including ROADM and Ethernet (layer 1, layer 2, layer 3 OSI)
  • Ability to learn quickly and address issues as they arise during normal working hours or when on call
  • Strong computing and documentation skills
  • A professional appearance

Responsibilities

  • Solving problems using analytical, technical, and organizational abilities
  • Understanding and documenting network infrastructure
  • Responding to network/facilities-based alerts and problems

Benefits

  • Medical, Dental, and Vision insurance
  • Digital Health & Wellness Support
  • Critical Illness, Accident, & Hospital Insurance
  • Short-term & Long-term disability
  • Group term & Voluntary life insurance
  • Flexible Spending and Health Savings Accounts
  • Paid Time Off & 401K
  • Company Discount

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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