Network Intern

Floworks International LLC•Houston, TX

9h•Onsite

About The Position

The Network Intern supports the IT Infrastructure team by assisting with the monitoring, documentation, and basic troubleshooting of the organization’s network environment under the direct guidance of the Senior Network Administrator and Manager, IT Infrastructure. This role focuses on day-to-day network operations, troubleshooting, and assisting with projects to ensure reliable connectivity and security across the enterprise.

Requirements

Obtained or pursuing a degree in Information Technology or related field (or equivalent experience).
Basic knowledge of networking concepts (TCP/IP, routing, switching, firewalls).
Strong problem-solving skills and willingness to learn advanced networking concepts.
Excellent communication and teamwork abilities.

Nice To Haves

Familiarity with Cisco, Meraki, and Fortinet technologies a plus.

Responsibilities

Assist with monitoring LAN/WAN connectivity, wireless networks, and SD-WAN environments using established tools and procedures.
Assist in diagnosing routine network issues and escalate findings to the Senior Network Administrator as required.
Review network diagrams, configuration records, and inventory under supervision.
Assist with network-related helpdesk tickets and provide first-level technical support.
Work with IT team members on infrastructure projects and connectivity improvements.
Participate in scheduled updates and firmware installations under supervision.
Assist in hardware refresh cycles and multi-site connectivity initiatives.
Pursue foundational certifications (e.g., Cisco CCNA, Cisco Meraki, Fortinet NSE 1-3) and stay current with basic networking.
Follow company security policies, complete mandatory training, and report suspicious activities.
Assist with projects.
Other duties as assigned by VP of IT.