Network Engineer- On-site

Shell Point Retirement Community•Fort Myers, FL

4d•Onsite

About The Position

We are seeking a full-time Network Engineer to join our team! As a Network Engineer, you will be responsible for the overall performance, reliability and security of the entire Shell Point information systems network including equipment used for resident support. This is NOT a remote position. One of the top 25 employers in Lee County, Shell Point boasts a caring and compassionate work environment where employees genuinely care for the residents they serve. It is an environment of kindness and dignity that sets us apart from the rest. With approximately 2,400 residents and more than 1,100 employees, Shell Point Retirement Community is the largest of its kind in the State of Florida and the second largest in the country. We believe, as our residents and employees do, that Shell Point is a truly unique place and may represent the smartest choice you can make for your future. Employees mean everything to us which is why we strive to provide a total compensation package that is so much more than just a paycheck. In addition to pay, total compensation includes health and wellness plans, rewards and incentives, perks and paid time-off as well as an assortment of other benefits that aim to increase financial security, offer professional development, and promote a healthy, fulfilling life. We recognize that our continued and unparalleled success as one of the largest life care communities in the country is thanks to our team of dedicated, compassionate, and talented employees who choose to make Shell Point their second home. Our commitment is to offering them a great work environment with competitive pay, great benefits and perks.

Requirements

Technical expertise and knowledge of computer hardware, peripheral equipment, and software.
Proficient in Microsoft Word, excel and Outlook with a working knowledge of PowerPoint.
Excellent troubleshooting and problem-solving skills.
Excellent verbal and interpersonal skills.
Must be able to complete projects and work independently, timely and efficiently.
High School Diploma or equivalent.
At least 1 valid IT certification in the domains of cloud security, route/switch, or security.
At least one year of progressive experience supporting corporate network infrastructure.

Responsibilities

Manages the enterprise level infrastructure and systems and resolves problems with a goal of 100% uptime for systems as possible. 99.5% minimum required.
Maintains security and protection for data in accordance with all laws, regulations, and standard operating practices (HIPAA, PCI, NIST).
Troubleshoot basic issues by checking and verifying logs, Google searches, AI, and technical documentation by vendor before initiating a disruptive change.
Researches, recommends, installs, and supports network equipment, servers, hardware, and software for both new installs and upgrades.
Maintains network diagrams and documentation.
Patch and reboot network equipment in regular maintenance cycle determined by the IT Manager and IT Director.
Reports unresolved issues to the IT Manager and IT Director and records problem resolution in required logs.
Adheres to Change Management policies.
Documents all activity in ticketing system.
Experience with Cisco, FortiGate, and Brocade/Ruckus equipment or equivalent.
Participates in phone support and on-call rotations.
Work with Windows servers and virtualization infrastructure.
Other duties as assigned.