Network Engineer II

City of Albuquerque, NM•Albuquerque, NM

35d

About The Position

Perform functional and technical Network Information Systems support: Plan, develop, install and maintain all aspects of communications on the City of Albuquerque's enterprise network including wireless networks, local area networks (LAN), metropolitan area networks (MAN), wide area networks (WAN), VoIP, remote enterprise installations, problem troubleshooting, network management system administration and network security. This position will be responsible for and involved in network, video and phone related projects; including recommendations for network, network security, phone related product, and configuration. Candidates are expected to demonstrate meaningful experience with technologies above and to be able to demonstrate in-depth knowledge of network hardware, network and software as well as troubleshooting skills. Will participate in department projects and be able to work under minimal supervision and provide status reports and projects updates. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Requirements

Bachelor's degree from an accredited college or university in management information systems, computer science, or engineering
Two (2) years of network, VoIP or wireless communications experience.
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a valid City Operator's Permit (COP) within 6 months from date of hire.
When assigned to Aviation: Must be able to successfully qualify for and maintain a Sunport Access Control Card as determined by the criteria set forth by the policies and guidelines of the Aviation Department and the Transportation Security Administration (TSA). Successful completion of a security background check conducted by U.S. Customs & Border Protection, if applicable.

Nice To Haves

Principles and practices of computer science, information systems and electrical engineering; to include Cisco IOS and VoIP
Methods and techniques used in the installation, trouble shooting, upgrading and problem resolution of information systems
Operational characteristics of various computer programs, local and wide area networks and software packages
Principals of basic report preparation
Operational characteristics of a variety of logical communication protocol systems
Methods and techniques of VoIP, local, metropolitan, and wide area network design and planning
Operations, services, and activities of a comprehensive information systems services program
Municipal business principles and how such integrate into information systems technology
Operational characteristics of network operating systems adn VoIP
Principles and practices of program development and administration
Pertinent Federal, State and local laws and codes and regulations governing data communications
Advanced methods and techniques used in the installation, troubleshooting, upgrading and problem resolution of network information systems
Advanced methods and techniques using network management platforms to remotely monitor, configure and troubleshoot network components
Advanced methods and techniques used to generate reports that provide past and current data for use in historical and trending analysis
Advanced principles and practices of computer science, information systems and telecommunications
Evaluate, test, implement and support new network systems
Independently diagnose and resolve the most difficult network information system problems
Plan and participate in maintaining wide, metropolitan, local area, and wireless networks including peripherals, VoIP phones, IP cameras, AP's
Interpret, explain and enforce department policies and procedures
Work independently in the absence of direction
Communicate clearly and concisely
Perform the essential functions of the job with or without reasonable accommodation
Understand and follow oral and written instructions
Establish and maintain effective working relationships with those contacted in the course of work
Independently diagnose and resolve the most difficult network information system problems