Network Development Engineer , GCNA-D Edge

Amazon • Seattle, WA

1d • Onsite

About The Position

The AWS GCNA (Global Connectivity and Network Availability) Organization is seeking a Network Development Engineer to join their EDGE team. This role is crucial for designing, operating, and implementing large-scale networks, supporting all aspects of connectivity to and from Amazon and the outside world, as well as connectivity between Amazon’s data centers and services. Network Development Engineers collaborate with the broader Infrastructure organization on configuration standards and tools, and work with Systems and Software Engineers to ensure the rapid and smooth deployment of new designs and products, in addition to deploying and sustaining networking software tools. The AWS GCNA organization is responsible for building and designing a complex backbone network that efficiently manages internet traffic flow between data centers and customers globally. The position involves working with new technologies, optimizing existing technology, and participating in network/systems support within a large-scale enterprise or service provider environment, with a focus on driving the stability and sustainability of next-generation IP networks. The team is diverse, comprising software, hardware, and network engineers, supply chain specialists, security experts, and operations managers, all collaborating across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. Engineers in the GCNA-D organization evolve routing policy, implement traffic engineering solutions, expand peering footprint, secure the network from malicious actors on the Internet, and architect hardware platforms and network designs to support all Amazon products reaching end-users worldwide. This infrastructure handles terabits of traffic, necessitating complex solutions to ensure capacity always exceeds demand. To achieve this, engineers develop automation, write software, and partner with various teams to continuously improve and automate Internet connectivity in areas such as capacity delivery, configuration deployment, impairment detection, and traffic optimization. Internet Edge engineers make both daily and long-term strategic decisions that carry significant responsibility and impact across all of Amazon’s products.

Requirements

• Bachelor's degree
• Knowledge of IP networking fundamentals and extensive experience in the application of IP protocols
• Knowledge of network analysis fundamentals and robust troubleshooting
• Experience in major internet routing protocols, specifically BGP and OSPF
• Experience with network operating systems such as Cisco IOS and Junos
• Experience working in a Linux/Unix environment
• Experience in automation via Bash/shell scripting and Perl/Python programming

Nice To Haves

• Knowledge of IT best practice frameworks (ITIL, COBIT) and operational excellence concepts or methodologies
• Knowledge of network hardware and packet forwarding architectures
• Experience with Unix and scripting in Perl, shell, C or C++
• Experience working with customers to diagnose a problem and work towards resolution

Responsibilities

• Perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.
• Create and implement changes on the network according to our change management standards.
• Work closely with our automation teams in defining the tools that allows us to scale at higher volume.
• Lead network projects in the areas of networking sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
• Maintain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low-level application interaction, Unix systems, and new age networking software tools.
• Drive and support innovation from Top of Rack to the Network Border, and everything in between.
• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as, assist with deployment and sustaining of networking software tools.
• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
• Deliver simple, sustainable, and repeatable solutions and processes.
• Collaborate with the highest tier escalation engineers/resolvers.
• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level