Network Architect SME

AMERICAN SYSTEMS•Washington, DC

2d•$155,000 - $185,000

About The Position

Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities An Average Day: As Network Architect SME, you will provide leadership and support across multiple large-scale ongoing remediation, retrofit, and new buildout efforts throughout managed networks that will require comprehensive project management support and technical expertise. You will also offer thought leadership to current subject matter specialists and engineers. Additionally, in this position you will: Serve as primary technical POC for government customer Division Level leadership to ensure mission objectives and strategic/technical vision is executed. Provide strategic thought leadership and support on forward-leaning technologies that support not only the Division's mission and objectives, but also the Office and Bureau goals and objectives. Provide project and portfolio management for Division Level strategic/forward-leaning initiatives and projects. Lead and manage Proof of Concepts (POCs), Pilots, Authority to Test, and Analysis of Alternatives as it relates to Enterprise-wide initiatives. Provide technical management and strategic guidance to subject matter experts (SMEs) in areasincluding, but not limited to, enterprise data networking, unified communications UC, WiFi, andcloud-related Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Software as a Service (SaaS) platforms. Create and author artifacts as it relates to technical and strategic initiatives; artifacts include, but not limited to Executive-level briefings, Technology Roadmap(s), Course of Action (COA) plans, weekly activity reports, IRM-level Strategic Communication Articles, Pilot Concept of Operation Plans/Schedules, Contingency Plans, Operational Runbooks/Checklist, SWOTs, and data visualization/dashboards. Provide advisory to Branch Level Operations and Maintenance (O&M) by creating, reviewing, andverifying that processes are implemented in accordance with government approval. Provide support to Branch Level Business Operations as it relates to financial-related tasks (e.g., cost modeling) and frameworks (e.g, Technology Business Management, TBM), as well as vendor relationship support. Ensure all critical/high and/or VIP incidents or service requests are tracked, monitored,attended to or resolved promptly and efficiently within service level targets and/or scheduled Communicate with Team Leads on upcoming projects, system maintenance activities, and unplanned events to ensure staff are prepared to support the Department. Report and analyze all operational and performance-based metrics to identify service improvement and/or training initiatives. Identify, notify, and address operational/system deficiencies promptly with GovernmentStakeholders and Program Manager. Consult, research, recommend, and implement new data solutions into the enterprise. May serve in a quality control role for completed tasks and plan reviews. May Travel locally primarily during the business day, although about 10% out of the area and overnight may be expected. Evening and weekend hours required, based on business needs.

Requirements

As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C), Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
Must have an active Top Secret clearance; will be subject to a federal background investigation.
A minimum of ten (10) years relevant experience is required for this position
Bachelor’s Degree
Required CCIE- (Cisco Certified Internetwork Expert) certification
Expert level experience with: enterprise data networking, unified communications UC, WiFi, andcloud-related Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Software as a Service (SaaS) platforms.
Experience managing all or part of technical initiatives as it relates to data, voice, WiFi, and cloud (e.g., pilot initiatives, analysis of alternatives, authority to test).
Experience creating and authoring technical artifacts including: Executive-level briefings, Technology Roadmap(s), Course of Action (COA) plans, weekly activity reports, IRM-level Strategic Communication Articles, Pilot Concept of Operation Plans/Schedules, Contingency Plans, Operational Runbooks/Checklist, SWOTs, and data visualization/dashboards.
Experience providing guidance/direction with financial-related tasks and frameworks (e.g., cost modeling, Technology Business Management, TBM)
Vendor relationship support experience.
Personnel management/supervision experience
Project management experience
Must be willing and able to learn and retain information.
Must be able to work independently and in team environments.
Good oral and written communication skills

Responsibilities

Serve as primary technical POC for government customer Division Level leadership to ensure mission objectives and strategic/technical vision is executed.
Provide strategic thought leadership and support on forward-leaning technologies that support not only the Division's mission and objectives, but also the Office and Bureau goals and objectives.
Provide project and portfolio management for Division Level strategic/forward-leaning initiatives and projects.
Lead and manage Proof of Concepts (POCs), Pilots, Authority to Test, and Analysis of Alternatives as it relates to Enterprise-wide initiatives.
Provide technical management and strategic guidance to subject matter experts (SMEs) in areasincluding, but not limited to, enterprise data networking, unified communications UC, WiFi, andcloud-related Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Software as a Service (SaaS) platforms.
Create and author artifacts as it relates to technical and strategic initiatives; artifacts include, but not limited to Executive-level briefings, Technology Roadmap(s), Course of Action (COA) plans, weekly activity reports, IRM-level Strategic Communication Articles, Pilot Concept of Operation Plans/Schedules, Contingency Plans, Operational Runbooks/Checklist, SWOTs, and data visualization/dashboards.
Provide advisory to Branch Level Operations and Maintenance (O&M) by creating, reviewing, andverifying that processes are implemented in accordance with government approval.
Provide support to Branch Level Business Operations as it relates to financial-related tasks (e.g., cost modeling) and frameworks (e.g, Technology Business Management, TBM), as well as vendor relationship support.
Ensure all critical/high and/or VIP incidents or service requests are tracked, monitored,attended to or resolved promptly and efficiently within service level targets and/or scheduled
Communicate with Team Leads on upcoming projects, system maintenance activities, and unplanned events to ensure staff are prepared to support the Department.
Report and analyze all operational and performance-based metrics to identify service improvement and/or training initiatives.
Identify, notify, and address operational/system deficiencies promptly with GovernmentStakeholders and Program Manager.
Consult, research, recommend, and implement new data solutions into the enterprise.
May serve in a quality control role for completed tasks and plan reviews.

Benefits

AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

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