Network and Computer Support Specialist

Peraton•Washington, DC

3d•Onsite

About The Position

Peraton is seeking a Network and Computer Support Specialist to support the Information Technology Services Desk and Engineering services Contract at U.S. Department of Health and Human Services. Peraton is providing maintenance and operational IT support that includes contractor support services for the systems, equipment, hardware, and software. The Network and Computer Systems Admin analyze, tests, troubleshoots, and evaluates network devices and provides technical support for the agency’s devices, troubleshooting, monitoring, and assists managing the enterprise mobile device infrastructure. This position is located onsite at OIG headquarters in Washington, DC. Telework may be possible, but at the discretion of the customer. In this role you will serve as a Network and Computer Support Specialist engaged in testing, installation, configuration, and maintenance of networks including hardware (servers, switches, and routers) and software for the sharing and transmission of information. What you'll do: Support and maintain local and wide area network (LAN/WAN) infrastructure, including switches, routers, firewalls, and wireless systems across headquarters and remote sites. Assist with network upgrades, configuration management, and remediation of network devices in coordination with engineering and security teams. Provide technical support for regional centers and remote locations, ensuring network connectivity, availability, and uptime. Perform network troubleshooting, diagnostics, and performance tuning to identify and resolve connectivity and routing issues. Participate in data center operations, including rack layout planning, power and cooling checks, cable management, and hardware organization. Support Move, Add, Change, and Disconnect (MACD) requests, equipment decommissions, and site clean-up activities. Work collaboratively with systems, security, and service desk teams to resolve network-related incidents and service requests. Maintain accurate and up-to-date network documentation, diagrams, and asset inventory to support operational continuity and audits.

Requirements

2 years with AS/AA;0 years with BS/BA; 4 years with High School/GED
Experience supporting enterprise LAN/WAN networks in a government or regulated environment
Hands-on experience with routers, switches, firewalls, and wireless systems
Ability to perform network troubleshooting, configuration changes, upgrades, and device remediation
Experience supporting data center operations (racking, cabling, power/cooling)
Familiarity with MACD activities, equipment decommissions, and site cleanups
Working knowledge of Azure AD, Conditional Access, ADFS, Group Policy, Intune, and Microsoft 365
Strong documentation and customer service skills; able to collaborate across system, security, and service desk teams
US Citizenship is required
Ability to obtain Public Trust – High Risk clearance
Must reside within 50 miles of Washington DC

Responsibilities

Support and maintain local and wide area network (LAN/WAN) infrastructure, including switches, routers, firewalls, and wireless systems across headquarters and remote sites.
Assist with network upgrades, configuration management, and remediation of network devices in coordination with engineering and security teams.
Provide technical support for regional centers and remote locations, ensuring network connectivity, availability, and uptime.
Perform network troubleshooting, diagnostics, and performance tuning to identify and resolve connectivity and routing issues.
Participate in data center operations, including rack layout planning, power and cooling checks, cable management, and hardware organization.
Support Move, Add, Change, and Disconnect (MACD) requests, equipment decommissions, and site clean-up activities.
Work collaboratively with systems, security, and service desk teams to resolve network-related incidents and service requests.
Maintain accurate and up-to-date network documentation, diagrams, and asset inventory to support operational continuity and audits.

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