Computer Support Specialist

UACJ AUTOMOTIVE WHITEHALL INDUSTRIES INC • Ludington, MI

2d

About The Position

Install, configure, maintain, and support the hardware and software systems used in our manufacturing and office environments, and provide technical assistance and training to system users.

Requirements

• Bachelors degree in Computer Science or related field, plus 1-3 years of related experience.
• Exceptional working knowledge of computer systems, including networks, servers, and system maintenance.
• Strong diagnostic and troubleshooting abilities.
• Excellent problem-solving and critical thinking skills.
• Good written and verbal communication skills.
• Strong time management skills with the ability to respond to incidents and requests quickly and efficiently, while adjusting priorities.
• Manual dexterity for typing, sitting at a desk and looking at a computer screen for long periods of time.
• Ability to lift 25-30 pounds and standing for extended periods of time.

Nice To Haves

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Additional years of demonstrable related experience may be substituted for a formal degree.

Responsibilities

• Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical assistance to system users.
• Installs, configures, troubleshoots, and upgrades manufacturing floor computer components, such as labeling equipment, shop floor devices, hand-held terminals, etc.
• Installs, configures, and troubleshoots computer networks.
• Installs, configures, monitors, and maintains stand-alone/network printers and/or multi-function devices.
• Documents standard operating procedures and work.
• Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, disk drives, and other similar or related equipment.
• Loads specified software packages, such as operating systems, standard applications such as Microsoft Office Suite, etc.
• Enters commands and observes system functions to verify correct system operation.
• Instructs users in use of equipment, software, and manuals.
• Performs network troubleshooting to isolate and diagnose common network problems.
• Upgrades network hardware and software components as required.
• Trains users to use new or modified equipment and processes.
• Monitors functioning of equipment to ensure systems operate in conformance with specifications.
• Perform Preventive Maintenance on computers, labeling & printing devices, peripherals, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees