Overview We put the unity in "opport unity. " Opportunity Snapshot: Compensation: $50-60/hour Location: Houston, TX Assignment Duration: 6 months+ Work Schedule:M-F / 40 hours+ Benefits: Comprehensive insurance with 401(k) with Holidays and PTO Responsibilities Act as a resource for reported network performance or application performance issues Manage and support the network monitoring and configuration management software Provide technical support for field networks to include industrial switches, routers, and wireless bridges Utilize Client's service portal to manage and create service requests, outages, and change requests Identify innovative ways to utilize existing applications and technologies Forecast and coordinate management of change for scheduled maintenance weekends Effectively communicate with end users and peers around the world Qualifications Troubleshooting experience with large enterprises Strong written and verbal communication skills. The ability to clearly articulate complex issues Customer interfacing capabilities Experience with Cisco routers, switches, firewall and wireless hardware Experience with SolarWinds Network Management suite of applications Experience with Riverbed WAN optimization appliance, Cascade and Net Profiler is a plus Experience with Gigamon, Wireshark and packet level analysis and application per formance root cause analysis is a plus Experience using Splunk to help with troubleshooting is a plus Experience troubleshooting EIGRP, BGP, Firewalls, IPSEC/SSL VPNs, Spanning tree and network security Experienced with software defined networking Experience with Cisco ISE/NAC is a plus Working knowledge of Cisco Collaboration products Experience working in Oil and Gas Industry – specifically with field support technicians The Bergaila Way: The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice. Client Overview: Our Client believes they can meet the growing demand for energy in a cleaner, more sustainable way. Their goal is to be part of the solution as society works toward a more reliable and affordable energy source.
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Job Type
Full-time
Education Level
No Education Listed