Network Administrator

PINE STREET INN INC • Boston, MA

3d • $77,000 - $84,000 • Onsite

About The Position

This full-time, on-site position is responsible for configuring, administering, monitoring, and supporting Pine Street Inn's (PSI) infrastructure networks, along with associated services and applications. The role involves deploying and maintaining hardware and software, documenting systems, and providing operational support for the 444 Harrison campus, satellite locations, and PSI’s wired, fiber, Wi-Fi, and cellular networks. Additionally, this position supports other ITS functions as needed.

Requirements

• Microsoft Certified in Server OS / Office 365 certification or a Bachelor’s Degree in Information Technology.
• Training in PC hardware, networking, and/or server administration.
• 5+ years of Helpdesk/Network experience, preferably in the service industry.
• Strong computer skills and excellent knowledge of PCs, servers, and networking.
• Experience maintaining and upgrading switch infrastructure, firmware, and fiber-optic connectivity across campuses or multiple satellite offices.
• Ability to evaluate network performance, including availability, utilization, throughput, and latency, and implement solutions.
• Knowledge of procurement processes for hardware and software, including invoice submission.
• Ability to manage mobile device plans and train helpdesk staff for support.
• Proficiency in network upgrades and collaborating with vendors to implement enhancements.
• Skilled in maintaining up-to-date documentation of servers, switches, and wireless devices using change management systems.

Nice To Haves

• Bachelor’s Degree in Information Technology or Computer Engineering.
• Experience with Microsoft cloud-based platforms such as Office 365 and Azure.
• Experienced in Firewall Management and overall network security.
• SDWAN design and implementation experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees