Network Administrator

BRMi • Vienna, VA

1d • Onsite

About The Position

BRMi is seeking a Network Administrator to support a large financial services client in Vienna VA. This position will provide Network technical support for the Network Operations End-of-Life Cisco switch replacement project across 200+ branches globally. Provide Cisco switch configuration, troubleshooting, wiping of old devices before eWaste, as well as coordination of multiple sites daily which includes the coordination of internal and external resources, change tickets, project documentation, vendors that provide onsite technical support, remote hands, and branch support personnel during migrations. Experience managing and coordinating sites in multiple time zones while conducting on-time delivery of project goals is paramount. This position will be full-time onsite at our Headquarters location in Vienna, VA. Once hired, there is a 2-week onboard training requirement. Training will be conducted Monday through Friday from 1000 - 1830 EST.Working shift will be Monday – Friday 1600-0000 EST (Eastern Time) at our Headquarters location in Vienna, Virginia. There will be occasional overtime for any Saturday project migrations and overtime if migrations go past midnight. Benefits:• Comprehensive Medical, Dental, and Vision Insurance• Employer-Paid Life Insurance• Employer-Paid Short-Term and Long-Term Disability Insurance• 401(k) • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays• Educational Assistance Salary: $60K-80K Click here to learn about BRMi's culture. Click here to see BRMi’s Glassdoor reviews

Requirements

• Knowledge and experience of cisco networking to include routers and switches including creating and managing VLAN’s
• Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP
• Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel
• Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites
• Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day
• Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel
• In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors
• Experience in administrative or technical positions that demonstrates the ability to interpret and follow, policies, procedures, and instructions
• Experience that demonstrates dependability, productivity, and accuracy
• Demonstrated analytical and problem-solving skills
• Effective verbal and written communication skills
• Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end to end change tickets for branch migrations
• Ability to work independently and as part of a team
• Ability to work under pressure (urgent problems, deadlines, changing priorities)

Nice To Haves

• Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experience
• CCNA or CCNP certifications
• Experience in presenting technical solutions and/or recommendations
• Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
• Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
• Advanced skill in diagnosing and troubleshooting issues
• Advanced research, analytical, and problem solving skills

Responsibilities

• Performs cisco switch configurations, upgrades, patches, troubleshooting
• Utilize multiple monitoring applications to ensure optimal system performance
• Respond to alerts and alarms, identifies and corrects problems before or after network migrations
• Create and work on tickets in a service management application and monitor ticket queues
• Create, manage, and coordinate end to end change tickets for all migrations
• Troubleshoot and escalate incidents and problems
• Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria
• Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service.
• Work with others to update and document technical procedures
• Maintain, configure, and perform preventative maintenance to various network equipmentMaintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting
• Perform other related duties as assigned
• May be assigned to other tasks based on need

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees