Network Administrator
About The Position
Trace Systems is seeking a skilled network administrator to support DISA's 24/7 Network Operations Center (NOC) activities for mission-critical Airborne Intelligence, Surveillance, and Reconnaissance (AISR) systems. In this role, you’ll directly support the operational availability of enterprise defense networks used around the world. If you thrive in high-tempo environments, enjoy deep technical troubleshooting, and want your work to have real mission impact, this is your opportunity. Monitor enterprise network infrastructure in a 24/7 NOC environment Perform real-time alarm surveillance, event correlation, and incident response Conduct root cause analysis across WAN, LAN, transport, and optical networks Create, manage, and update incident tickets using ITSM platforms Coordinate service restoration, reroutes, and outage normalization Escalate and collaborate with engineering teams and Tier III support Support Configuration Management Database (CMDB) updates Maintain situational awareness for DISA/DOD mission partners Provide detailed status reporting to leadership and stakeholders
Requirements
- Active, in-scope US Government issued Secret clearance
- Due to the nature of the work and US Government requirements, US Citizenship is required
- Moderate IP/Networking experience including routers and switches
- Ability to work rotating shifts in a 24/7/365 operational environment
- DoD 8570 IAT Level II certification (Security+ CE or equivalent)
- Minimum of 2 years experience
Nice To Haves
- Experience in alarm surveillance, fault management, LAN/WAN troubleshooting
- Strong understanding of IP networking and transport infrastructures
- Network Operations Center (NOC) or enterprise network support experience
- Experience with the Cisco and/or Juniper command line
Responsibilities
- Monitor enterprise network infrastructure in a 24/7 NOC environment
- Perform real-time alarm surveillance, event correlation, and incident response
- Conduct root cause analysis across WAN, LAN, transport, and optical networks
- Create, manage, and update incident tickets using ITSM platforms
- Coordinate service restoration, reroutes, and outage normalization
- Escalate and collaborate with engineering teams and Tier III support
- Support Configuration Management Database (CMDB) updates
- Maintain situational awareness for DISA/DOD mission partners
- Provide detailed status reporting to leadership and stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
