NCIS VTC Administrator | Active TS/SCI clearance
About The Position
Transform technology into opportunity as a VTC Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. This position is pending contract award. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. MEANINGFUL WORK AND PERSONAL IMPACT As a VTC Administrator, the work you’ll do at GDIT will be impactful to the mission of the IT Technology Development division within the NCIS ITD organization in Quantico, VA. This position focuses on the installation, maintenance, and operational support of enterprise-scale Video Teleconference (VTC) systems. Responsibilities center around the hands-on installation, configuration, and maintenance of VTC endpoints, related equipment, and supporting infrastructure. The VTC Administrator will be responsible for scheduling and creating VTC conferences, proactively monitoring ongoing sessions to ensure quality and troubleshoot any technical issues that arise. This includes basic troubleshooting of VTC and VoIP system issues, providing on-site support for conference room environments, and ensuring smooth connectivity for internal and external participants. The Administrator will also maintain detailed documentation of system configurations and procedures and ensure VTC systems remain operational and compliant with applicable policies. This position also handles the schedule and configuration of all meeting requests as they come in. All tasks must be performed in compliance with applicable Department of War (DoW) and Department of Navy (DON) regulations, policies, and guidelines.
Requirements
- Security Clearance Level: Active TS/SCI clearance.
- Required Experience: 5 years of experience in VTC administration, including 1 year of specialized experience directly related to the assigned tasks.
- Solid background in VTC systems and operations, along with experience in supporting end-users.
- Experience with VTC hardware and software, general knowledge of data center environments, and familiarity with virtualized environments are essential.
- Experience and knowledge in areas such as: Windows Server, Linux, VMware, and basic networking concepts.
- Education: AS / AAS Degree in technical discipline.
- US Citizenship required
Nice To Haves
- Familiarity with, or experience in, cloud-based services and environments, particularly MS Teams and Cisco WebEx, is highly desirable.
Responsibilities
- Installation, configuration, and maintenance of VTC endpoints, related equipment, and supporting infrastructure.
- Scheduling and creating VTC conferences.
- Proactively monitoring ongoing sessions to ensure quality and troubleshoot any technical issues that arise.
- Basic troubleshooting of VTC and VoIP system issues.
- Providing on-site support for conference room environments.
- Ensuring smooth connectivity for internal and external participants.
- Maintaining detailed documentation of system configurations and procedures.
- Ensuring VTC systems remain operational and compliant with applicable policies.
- Handling the schedule and configuration of all meeting requests as they come in.
- Performing all tasks in compliance with applicable Department of War (DoW) and Department of Navy (DON) regulations, policies, and guidelines.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match and competitive pay and paid time off
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
