nCino Product Owner-Origination and Innovation

First Horizon • New Orleans, LA

1d • Onsite

About The Position

First Horizon Bank is seeking a highly motivated nCino Product Owner to drive the ongoing optimization of our nCino commercial credit origination platform. The ideal candidate will have experience leading Salesforce or nCino product initiatives, a strong background in the financial industry, and a passion for enhancing the client and associate experience through innovative digital lending solutions.

Requirements

• Bachelor’s degree in Business, Information Technology, Finance, or a related field
• Minimum 2 years’ experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products
• At least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business)
• Demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements
• Excellent interpersonal, communication, and stakeholder management skills
• Experience working in Agile/Scrum environments

Nice To Haves

• Experience leading complex transformation projects in a financial institution
• Familiarity with project management and collaboration tools such as JIRA, Confluence, etc.
• Experience with Moody’s CreditLens
• Proficient in advanced Excel functions, Word, and PowerPoint

Responsibilities

• Serve as the Origination and Innovation Product Owner for the nCino platform, overseeing the associate and client journeys via change-oriented projects
• Gather and prioritize business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy
• Collaborate with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino
• Act as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management
• Ensure solutions meet compliance and regulatory requirements specific to lending
• Foster a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees