NCDOT Customer Compliance Services Unit Intern-DMV

State of North Carolina

13d • Onsite

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Summer 2026 (May 2026 - July 2026) Full-time Work Schedule, Monday- Friday, 40 hours per week Position: Customer Compliance Services Unit Intern Location: On-site. 1417 N. Church Street Rocky Mount NC 27804 Internship Duration: 10-week internship (May 26, 2026, to July 31, 2026) This posting will fill the following positions: 65022890, 65022892 and 65022894 About the Internship: This internship provides a comprehensive, hands-on learning experience within the Customer Compliance Services Unit at NCDMV. Interns will gain exposure to the full scope of the unit’s operations while developing practical skills that support customer compliance, administrative processes, and business functions in a public service environment. The internship is designed to build foundational knowledge through unit-specific training, followed by specialized, rotational assignments that allow interns to support each functional area within the Customer Compliance Services Unit. This structure ensures broad exposure, skill development, and an understanding of how each section contributes to overall unit operations.

Requirements

• Resume: Highlight your educational background, relevant coursework, skills, work experience, and extracurricular activities that demonstrate your qualifications for the position.
• Academic Transcript: Provide an unofficial or official transcript that lists your completed coursework, grades, and current GPA. This will help us assess your academic qualifications and areas of study.
• Must be a currently enrolled full-time student in a bachelors, masters, or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) May 2026.
• 24 credit hours completed.
• Minimum overall GPA of 2.5 (on 4.0 scale)
• Has legal right to work in the U.S. and do not need sponsorship

Nice To Haves

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and oral communication skills.
• Ability to analyze and extract data accurately.
• Basic administrative and organizational skills.
• Ability to operate standard office equipment.
• Interest in learning multiple business functions within a compliance-focused unit.

Responsibilities

• Participate in a basic training program to develop foundational knowledge and skill needed to support the Customer Compliance Services Unit.
• Assist with day-to-day functions across multiple sections within the unit, based on business needs and rotational assignments.
• Support compliance-related processes by assisting staff with administrative, data, and operational tasks.
• Analyze and extract data to support reporting, tracking, and decision-making activities.
• Prepare and organize documents, correspondence, and records in support of unit operations.
• Communicate effectively with team members to support workflow coordination and customer service efforts.
• Operate basic office equipment and utilize standard office technology to complete assigned tasks.
• Rotate through unit sections to gain exposure to all functional areas and receive specialized training in each area.

Benefits

• A comprehensive understanding of the Customer Compliance Services Unit and its functions.
• Hands-on experience supporting multiple sections through a structured rotational model.
• Foundational and specialized training aligned with unit operations.
• Practical experience in data analysis, documentation, and administrative support.
• Professional development through real-world exposure to public service compliance operations.
• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees