NCDOT Business Operations Intern

State of North Carolina

1d•Onsite

About The Position

Summer 2026 (May 2026 - July 2026) Full-time Work Schedule, Monday- Friday, 40 hours per week Position: Business Operations Intern Location: On-site. 1405 N. Church Street Rocky Mount NC 27804 Internship Duration: 10-week internship (May 26, 2026, to July 31, 2026) About the Internship: Are you interested in developing strong business operations, technical, and data-management skills in a fast-paced public service environment? Join NCDOT’s Data Management Services team as a Business Office Intern, where you will support critical initiatives related to system transitions, records compliance, and operational improvements. This internship supports the Data Control unit and related stakeholders by assisting with system testing, Standard Operating Procedure (SOP) updates, file retention requirements, and the transition of Law Enforcement agencies to the NCCRIS program. This role offers hands-on experience working with technical systems, operational documentation, and cross-functional teams to ensure accurate, compliant, and efficient management of motor vehicle and law enforcement data.

Requirements

We are seeking a highly organized, detail-oriented, and proactive individual pursuing a degree in Business, Information Systems, Computer Science, Criminal Justice, Public Administration, or a related field.
The ideal candidate demonstrates strong analytical thinking, clear communication skills, and the ability to work effectively with multiple stakeholders while managing technical and operational tasks.
Resume: Highlight your educational background, relevant coursework, skills, work experience, and extracurricular activities that demonstrate your qualifications for the position.
Academic Transcript: Provide an unofficial or official transcript that lists your completed coursework, grades, and current GPA.
Must be a currently enrolled full-time student in a bachelors, masters, or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) by May, 2026.
24 credit hours completed.
Minimum overall GPA of 2.5 (on 4.0 scale)
Has legal right to work in the U.S. and do not need sponsorship

Nice To Haves

Technical and data-management skills, including system testing and report handling
Experience or interest in records management and file retention requirements
Ability to analyze processes, identify issues, and recommend logical solutions
Strong written and verbal communication skills

Responsibilities

Assist with updating the audio/visual sections of Standard Operating Procedures (SOPs)
Support User Acceptance Testing (UAT) activities, including system validation and documentation
Provide guidance and support related to report deletion processes and file retention requirements
Assist with the transition of Law Enforcement agencies to the NCCRIS program
Support records management activities to ensure compliance with State and Federal requirements
Collaborate with internal teams and external stakeholders to resolve system and process issues
Assist with report handling, system testing, and operational documentation updates
Perform general business office support tasks, including document preparation, research, and coordination across teams

Benefits

Hands-on experience supporting business operations, system testing, and data compliance initiatives
Exposure to User Acceptance Testing (UAT) and operational system transitions
Practical knowledge of State and Federal statutes governing public records and data retention
Experience working with law enforcement data systems and interagency coordination
Weekly mentorship, training opportunities, and performance feedback
The opportunity to contribute to high-impact projects that improve system accuracy, compliance, and service delivery
Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

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