NCCT Manager, Business Development

American Addiction CentersCharlotte, NC

About The Position

The Advocate Health National Center for Clinical Trials (NCCT) is setting a new benchmark for excellence and innovation in clinical trial solutions. Its goal is to connect researchers to a broad population of patients, streamline enrollment, deliver more inclusive cohorts, and facilitate more efficient clinical trials, making it easy for patients to engage in clinical trials in their own communities. Grounded in experience and supported by the integrated research expertise of Wake Forest University School of Medicine, the NCCT is a first-of-its-kind, fully integrated solution designed to make participation in clinical trials part of the standard of care for patients. Its technology ecosystem supports clinical trials across all stages, from recruitment and retention to management and virtual care, delivering efficient processes and high-quality results. Powered by the expertise of the school of medicine’s research team and Advocate Health clinicians, and accelerated by cutting-edge technology, the NCCT is uniquely positioned to make an impact. The Manager, Business Development plays a pivotal role in advancing the mission of the NCCT by identifying, cultivating, and securing clinical trial opportunities with industry sponsors and other stakeholders. This individual will report to the Director of Business development, working closely with Business Development and Operational leadership to drive growth, enhance visibility, and expand the clinical trials portfolio across Advocate Health.

Requirements

  • Master's degree in a relevant discipline such as Health Administration, Nursing, Business, or Basic Science; or, an equivalent combination of education and experience.
  • 3+ years of experience in business development, sales, or sales support roles.
  • 3+ years of experience in a matrixed organization delivering clinical trial solutions.
  • 3 years of relevant management experience.
  • Experience in business development within the clinical trial industry, preferably in selling clinical trial site services.
  • Proven track record of establishing and nurturing relationships with clinical trial sponsors, including leading pharmaceutical, biotechnology organizations, and Clinical Research Organizations (CROs).
  • Experience working with academic medical centers, integrated health systems, or large site networks.
  • Strong understanding of clinical trial operations and site feasibility.
  • Excellent communication, negotiation, and presentation skills.
  • 2+ years of experience using CRM systems (e.g., Salesforce) to track pipeline and activities.
  • Familiarity with clinical trial management systems (CTMS) and CRM platforms.
  • Strategic thinker with a proactive, solutions-oriented mindset.
  • Knowledge of clinical trial operations, regulatory requirements, and industry best practices.
  • Strong relationship-building skills.
  • Strong collaboration, influence and communication skills to partner effectively with relevant stakeholders.
  • Highly developed organizational, problem solving and analytical skills, with the ability to prioritize time-sensitive tasks.
  • Ability to work independently, make decisions and ensure project progress.
  • Demonstrates knowledge of scientific and statistical principles.
  • Ability to travel to affiliate sites, clinical sites and national meetings.
  • Familiar with institutional/governmental regulations and guidelines related to clinical research including the elements of Good Clinical Practices.

Nice To Haves

  • Experience in medical/research environment preferred.

Responsibilities

  • Identify and engage with potential industry partners to expand NCCT’s clinical trial opportunities, focusing on therapeutic areas aligned with Advocate Health’s strategic priorities.
  • Develop and maintain a robust pipeline of business development opportunities, leading progress from initial contact through contract execution.
  • Work cross-functionally with NCCT leadership, researchers, legal, finance, and compliance teams to ensure seamless onboarding and execution of new study opportunities.
  • Monitor industry trends, competitor activity, and emerging opportunities to inform strategic planning and positioning.
  • Conduct research to identify new study opportunities and customer needs.
  • Lead the creation and development of tailored proposals including negotiating terms and conditions, presentations, and pitch materials for prospective sponsor partners, showcasing NCCT’s capabilities and value proposition.
  • Foster long-term relationships with sponsors and CROs, ensuring satisfaction and identifying opportunities for repeat or expanded engagement.
  • Arrange business meetings with prospective clients, based on guidance from Business Development leadership.
  • Develop, track and report on key performance indicators (KPIs) related to business development activities, including deal volume, revenue impact, partner feedback, etc.
  • Collaborate with cross-functional teams across clinical, operational, and administrative domains to ensure alignment and execution of strategic initiatives.
  • Perform other related duties as assigned to support the overall success and mission of NCCT.
  • Provides administrative direction and coordination in the formulation, interpretation and administration of current and long range policies, procedures, and programs across all clinical sites.
  • Provides guidance and advice in the completion of initial and annual IRB approvals.
  • Monitors the completion and approval of all IRB requests.
  • Ensures that all aspects of all studies are conducted in accordance to the applicable protocol and contract.
  • Ensures that all HIPAA regulations, compliance and regulatory requirements are met.
  • Acquires timely information regarding HIPAA privacy and security guidelines.
  • Analyzes and determines the effect on the clinic activities and implement changes to maintain compliance with HIPAA and all other regulations, such as FDA, HHS, NIH, and OSHA.
  • Participate in audits of cooperative groups and affiliates.
  • Manages a large clinical research staff including hiring, performance evaluations, merit recommendations, promotions, transfers, and schedules.
  • Monitors clinical functions and participant flow management.
  • Develops procedures to ensure participant satisfaction and to maintain consistency throughout all clinics.
  • Directs the development of computerized methods for monitoring and reporting on research activities as well as the analysis of data.
  • Assists principal investigators and project managers in developing progress reports and quality control monitoring.
  • Assists in protocol development activities, study operations, and closing of studies.
  • Provides guidance to principal investigators in transitioning staff as funding begins/ends.
  • Establishes working relations with other departments and organizations and assists in integration of studies when appropriate.
  • Facilitates and develops relationships with NIH, FDA, etc.
  • Provides guidance and oversight in determining how personnel, space, and equipment may be utilized across studies to improve efficiency.
  • Plans and coordinates construction, renovation and maintenance activities within or related to the clinic.
  • Ensures that all requirements of the Medical School and the University comply to the conduct of the clinical research.
  • Ensures that all technical requirements of the funding agency are met, including auditing requirements.
  • Coordinates and prepares operational reports and analyses setting forth progress, adverse trends and appropriate recommendations.
  • Participates and supports internal and external meetings and committees.
  • Assists in implementing institutional and departmental policies.
  • Manages special projects and other initiatives as assigned.

Benefits

  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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