National Registry Account Manager

NASBA•Nashville, TN

1d•Hybrid

About The Position

The National Registry of CPE Sponsors is a program offered by the NASBA to recognize CPE program sponsors who provide continuing professional education (CPE) programs in accordance with nationally recognized standards. CPE program sponsors receive approved status on the Registry by demonstrating compliance with the Statement on Standards for Continuing Professional Education (CPE) Programs (Standards) as well as NASBA Registry program requirements. The National Registry Account Manager will review and analyze CPE programs for compliance with the Standards and education quality. Responsibilities and duties include: Review applications to the National Registry, including program course list; promotional materials or course announcements; administrative policies; evaluation forms; and certificates of completion. Analyze group live and group internet-based programs for compliance to the Standards and educational quality. Analyze self-study, Nano and Blended Learning CPE programs for compliance to the Standards and instructional design quality. Create formal correspondence to sponsors including instructional design checklist, review report and instructional design report for compliance. Perform compliance desk audits of sponsors. Create formal correspondence to sponsors including requests for additional materials, revisions to application materials and findings from compliance desk audits. Ensure CPE-related databases and spreadsheets are maintained and appropriate follow up is made for all CPE programs. Answer CPE-related inquiries and requests from CPAs, state accountancy boards and sponsors. Assist with educational webinars on CPE compliance and standards. Perform other duties, including administrative/clerical, as required in support of the Registry team’s activities, conferences, committee projects, public relations efforts, etc.

Requirements

Strong customer service orientation
Able to exercise independent judgment and take action on it
Excellent listening, interpersonal, written, and oral communication skills
Highly self-motivated and directed with strong attention to detail
Ability to effectively prioritize and execute tasks while under pressure
Experience working in a team-oriented, collaborative environment
Bachelor’s degree in Education, Communications, or related field preferred
Strong computer skills: proficient in Word, Excel, and Internet navigation
Willingness to continually learn advancements in continuing education

Nice To Haves

Experience working with a CRM platform, like Salesforce, preferred.
Business writing and process documentation skills
Understanding of business process and operational workflows
Presentation Skills
Desire to meet and work with new people daily

Responsibilities

Review applications to the National Registry, including program course list; promotional materials or course announcements; administrative policies; evaluation forms; and certificates of completion.
Analyze group live and group internet-based programs for compliance to the Standards and educational quality.
Analyze self-study, Nano and Blended Learning CPE programs for compliance to the Standards and instructional design quality. Create formal correspondence to sponsors including instructional design checklist, review report and instructional design report for compliance.
Perform compliance desk audits of sponsors.
Create formal correspondence to sponsors including requests for additional materials, revisions to application materials and findings from compliance desk audits.
Ensure CPE-related databases and spreadsheets are maintained and appropriate follow up is made for all CPE programs.
Answer CPE-related inquiries and requests from CPAs, state accountancy boards and sponsors.
Assist with educational webinars on CPE compliance and standards.
Perform other duties, including administrative/clerical, as required in support of the Registry team’s activities, conferences, committee projects, public relations efforts, etc.

Benefits

Medical/Dental/Vision
Health Reimbursement Account (HRA)
Life Insurance
Short-Term & Long-Term Disability
Numerous Voluntary Policies
Employee Assistance Program
401(k) Plan (NASBA contributes 5.7% of employee’s salary)
Flexible work plan benefit $100 monthly allowance. Parking paid on days in the office
Holidays (13 days)
Paid leave time - (prorated based on hire date and earned on an accrual basis)
Vacation Leave (10 days)
Sick Leave (12 days)
Personal Days (3 days)
Flex Spending Account (FSA)
Dress for Your Day Casual Dress