National Parts Manager

Camping World Holdings, Inc.

1d•Onsite

About The Position

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, is America’s largest retailer of RVs and related products and services, serving RV consumers since 1966 through its Camping World and Good Sam brands. The company operates a national network of RV dealerships, service centers, and customer support centers, along with an extensive online presence. The National Parts Manager will be primarily responsible for overseeing parts procurement, supplier relationships, and inventory support across this network of RV dealerships and service centers.

Requirements

Able to build and maintain effective and productive relationships with staff, stakeholders, and suppliers
Strong communication, negotiation, interpersonal, and influencing skills
Analytical and numerically astute with strong problem-solving abilities
Able to manage time effectively, prioritize tasks, and achieve set targets
Strong computer skills
Working knowledge of proper and safe use of equipment
Excellent organizational skills
Working knowledge of the activities, methods, procedures, and policies of the Parts Department
General knowledge of RV parts, components, and product installation activities
Valid driver’s license may be required
Travel as business needs arise
Excellent communication and listening skills to resolve issues in a professional and tactful manner, both over the phone and in person
Ability to accept additional tasks, duties, and/or direction from management

Nice To Haves

High school diploma or equivalent preferred
Five years of RV or automotive parts experience preferred but not required

Responsibilities

Foster and maintain excellent relations between manufacturers, vendors, and stores
Respond to incoming telephone calls, emails, and other forms of communication in a courteous, timely, and professional manner
Train location management and staff on systems, processes, and procedures
Support the purchasing function and relevant departments; communicate any supply issues that may impact business operations
Act as the interface between suppliers and relevant departments on purchasing processes, new projects, and activities
Monitor and advise on any issues that present a risk or opportunity to the organization
Monitor market trends, competitor strategies, and supplier landscape
Provide analysis on new and existing costs and review cost-reduction activities
Prepare reports and updates as required
Work closely with others in the procurement function and identify opportunities for continuous improvement
Negotiate contracts and improve pricing and terms of business with suppliers, utilizing best-practice procurement tools and methods
Monitor active parts requests and look up and place orders with manufacturers and vendors in a timely manner
Prepare and manage purchase orders
Build, maintain, and manage supplier relationships and maintain consistent, professional communication
Ensure a professional and consistent approach is taken in relation to all supplier relationships
Ensure compliance with company guidelines and purchasing policies
Conduct research for new parts, components, and suppliers
Compile data relating to supplier performance to enable evaluation
Assess and evaluate suppliers and contribute to performance reviews
Contact suppliers to resolve price, quality, delivery, or invoice issues
Adhere to all health, safety, and environmental policies and procedures to ensure the safety and wellbeing of self, staff, and visitors
Acknowledge all guidelines and policies as described in the company policy handbook
May cross-train to perform other duties as assigned

Benefits

Comprehensive benefit package including medical, dental, vision, PTO, 401k and more (for full-time associates)
Access to dental & vision coverage (for part-time associates)
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities