National Education Manager
About The Position
The ideal candidate for this position would be located near one of the following office locations: Lenexa, Kansas, West Des Moines, Iowa, and Maple Grove, Minnesota. This position can be remote or hybrid as well. ProAg is looking for a National Education Manager to join our team who is innovative, can build relationships, and thrives in a fast-paced environment. This position is responsible for developing, implementing, and maintaining ProAg’s learning strategies and programs for employees, agents, adjusters, and vendors in Multi-Peril Crop Insurance (MPCI), Livestock and Private insurance products. While our nation weathers economic storms, ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer. We’re known for our quick response and fast, accurate claims settlement. We understand how important this is because many of us are farmers and ranchers ourselves. With more than 90 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service.
Requirements
- A bachelor’s degree in Agriculture, Education Business Administration, or a related field, or the equivalent education and/or experience.
- A minimum of five years of relevant and proven success in a training role
- Previous agriculture or crop insurance industry experience.
- Experience developing and delivering formal classroom courses, workshops, seminars, webinars, and materials of a technical nature
- Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy to communicate effectively, both orally and in writing.
- Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment.
- Ensures Accountability. Takes personal responsibility and ownership of successes and challenges.
- Communicates Effectively. Actively seeks out and communicates with key stakeholders in all situations.
- Resourcefulness. Determines how to meet customer and employee needs and finds the resources to get it done.
- Customer Focus. Every interaction is a customer and is handled with empathy and seriousness.
- Instills Trust. Makes intentions clear and meets shared challenges together, showing respect for the relationship and the team.
Responsibilities
- Proactively identify and develop solutions for skill gaps within Proag and external customers, analyzing training needs for specifics departments and teams
- Design and implement a training program process utilizing customized delivery methods and strict evaluation standards
- Engage audience for training purposes via different methods, including but not limited to: Text, Handouts, Exams, Web-Based self-paced training, and remote trainer-led
- Act as a subject matter experience in the matters of ProAg proprietary software
- Work closely with internal and external vendors in the development of software and appropriately communicate system changes to end users
- Model ProAg’s core capabilities to achieve service excellence, meet and exceed organizational objectives, and support fiscal responsibility
Benefits
- The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
