National Broker Partner Manager

Unum Group • Columbia, SC

1d

About The Position

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! This role is responsible for initiating, developing and owning prioritized national distribution partner relationships at a corporate level as well as driving meaningful operational and local office connectivity. These partners consist of those with high profile relationships, and/or high growth potential, likely complex operational needs across business segments and require frequent communication to or interaction with Colonial Life leadership.

Requirements

• 5+ years of experience in sales support or management of brokers or large clients
• Bachelor’s degree or equivalent years of relevant experience
• Proven credibility with sales organization and brokerage distribution
• Proven ability to think both strategically and tactically
• Significant sales or sales support and customer service experience
• Ability to exhibit full understanding of the Colonial Life value proposition to potentially large and high-profile audiences
• Excellent oral and written communication skills with ability to interact with all levels in the company including senior leadership
• Strong organizational skills and ability to manage multiple priorities and deadlines
• Documented experience in working across internal departments
• Ability to successfully delegate activities to appropriate business partners
• Strong Project Management abilities
• Strong experience in motivation, team building, and collaboration/partnership
• Strong relationship building, interpersonal, and negotiation skills
• Team oriented with strong leadership skills
• Exceptional ability to deliver results and achieve goals
• Highly self-directed and driven by speed of resolution and results
• Strong research and problem-solving skills
• Ability to take ambiguous and complex assignments and break them into action items yielding short and long-term results
• Up to 25% travel required

Nice To Haves

• Knowledge of Colonial Life business processes, enrollment technology, products and services from end to end (i.e. benefits communication, enrollment options, billing and service capabilities) is preferred.

Responsibilities

• Build strong credibility and relationships with alliance partners, at a corporate, regional or local leadership level as well as the internal sales force and across the organization.
• Plan and drive activities that lead to profitable sales growth and retention for assigned partner organizations.
• Own annual growth strategies for each assigned partner that aligns with overall Colonial Life goals.
• Be responsible for driving the development of key partner relationships through the following tactics:
• Develop annual business plans in conjunction with internal Colonial Life sales and partner leadership.
• Participate in delivery of initiatives (e.g. develop/deliver presentations at partner events such as trainings, corporate stewardship, results, trends, etc.)
• Identify and initiate specific growth plans for mutually identified local firm locations to include training, contests, presentations, etc.
• Assist in local firm development through field visits and as needed.
• Assist in the on-boarding of new partners (compensation, marketing agreements, etc.)
• Prepare marketing and sales materials and presentations.
• Provide priority Colonial Life updates to partner leadership on an ongoing basis (e.g. financial results, key leadership changes, product development launches, strategic initiatives, etc.).
• Develop and deliver regular partner production reporting, progress against plan, and develop action plans to ensure results are achieved.
• Coordinate and attend regular partner relationship meetings including those that require stand and deliver presentations on various Colonial Life topics.
• Facilitate resolution of issues that have been escalated to partner leadership.
• Perform other duties as needed.

Benefits

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees