National Accounts Specialist, Apartments.com

CoStar•Austin, TX

About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. Apartments.com is the nation’s #1 rental marketplace for owners, property managers and consumers. Apartments.com the network that millions of renters every year rely on to find their new place, is continuing to grow our industry-leading sales force. We provide apartment Property Managers and Owners with a platform to market their property listings and the industry’s most comprehensive virtual tools to attract the most and highest-quality renters. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative tools for our customers. As a National Accounts Specialist for Multifamily Marketing National Accounts, you will be responsible for supporting the Sales Managers and their relationships with our largest and most important customers in the property management space. You will provide excellent customer service to your customer base all while becoming an industry expert in Apartments.com marketing solutions.

Requirements

Two or more years of customer service or account management in a business-to-business environment preferably in digital marketing or advertising sales; or equivalent experience in the Multifamily industry.
A strong understanding of Microsoft Excel
Ability to analyze data, create reporting, and make strategic recommendations based on market data, trends, and performance metrics.
Self-starter who can work within a team environment and independently, while being highly organized with a strong attention to detail.
A track record of commitment to prior employers.
Bachelor's degree required from an accredited, not-for-profit, in-person college or university.

Nice To Haves

Possess a thorough understanding of commercial real estate (multi-family), including the marketing objectives of property owners with vacant space (apartments)
Have strong analytical and strategic planning abilities
Possess superior customer service and account management skills
Effective internal relationship building skills (superiors, peers, teams, company-wide) and externally (sales channels, customers, etc.)
Ability to be flexible and adapt to changing situations at a high growth company

Responsibilities

Collaborate with the aligned sales and sales operations team members on specific account strategies and activities
Manage and share sales data through daily, weekly, and monthly reports
Provide analytical insight on customer data and trends
Create and develop relationships with key customers to enhance retention
Establish and maintain collaborative relationships with key stakeholders including business and functional partners and the leadership team
Constantly seek, share and implement best practices in the sales support function.

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.